What are the responsibilities and job description for the Housekeeping Manager | Full Time | The Suites Hotel at Waterfront Plaza | Duluth, MN position at OCI Hospitality?
Join our growing team! OCI Hospitality, headquartered in Duluth, MN, is a leading property management company that has been operating since 1978. Through our history and strong values, we have become accomplished in hotel development and management. Our properties are located across the country and fly flags from Hilton, IHG, Choice, and Marriott.
Housekeeping Manager - The Suites Hotel at Waterfront Plaza Duluth, MN
Job Overview/Summary
The Housekeeping Manager oversees all housekeeping operations and team members. The Housekeeping Manager is responsible for ensuring labor and quality standards are upheld and assists with establishing a positive work environment, delivering exceptional guest service and administering policies and procedures established by the company and the hotel brand.
Essential Duties and Responsibilities
- Oversees housekeeping, laundry and public area team members with the authority to interview, select and set the pay of team members; discipline team members; make formal termination recommendations; and investigate and adjudicate complaints
- Ensures all guests are provided superior room and public area cleanliness; establish daily room inspection program
- Monitors and oversees department budget including payroll and product inventories
- Ensures the compliance of health and safety standards
- Assists with monitoring and upholding procedures for control of supplies and keys
- Ensures department reporting is completed promptly and accurately
- Maintains knowledge, skills, and abilities needed to perform any position in the department
- Maintains accurate lost and found log and upholds related policies and procedures
- Handles chemicals and cleaning supplies with care and in accordance to standards; operates commercial laundry and cleaning equipment
- Performs additional responsibilities as assigned by leadership
Benefits
- PTO
- Medical, Dental, Vision
- 401K Match
- Bonus Structure
- Travel Discount
About You
- Strong interpersonal and communication skills
- Strong organizational skills and attention to detail
- Ability to handle stressful situations with poise and professionalism
- Strong leadership and a professional image
What You Gain
You'll be part of a team committed to an inclusive, employee-focused workplace that is invested in your development. We want you to feel engaged, empowered, and excited to grow with us. We believe our greatest and most valuable asset is our people! We provide a rewarding, fun and flexible work environment, exciting perks, and an atmosphere designed to encourage and promote career growth within the company.
About Us
The purpose of OCI Hospitality is to Enrich the Lives of Others Through Hospitality. We believe all team members are at their best when they are friendly, flexible, hardworking, and helpful. In our hotels, every position plays an important role in enriching the lives of our team members, our guests, our owners and investors, and the communities we reside in.
Salary : $37,800 - $53,200
