Program Engagement Specialist

Full-time - 37.5 hours per week
Scheduled Hours Varied

Grade 13

JOB SUMMARY:

Independently performs and manages a variety of functions to assist with outreach, recruitment, enrollment and attendance of Education Services programs. Focuses on overall program compliance and recruitment, selection, and enrollment process for Head Start.  Handles highly confidential professional and consumer information.  Carries out duties in accordance with policies, regulations and program performance standards.

JOB DUTIES AND RESPONSIBILITIES:

• Coordinates outreach in the community and attends outreach opportunities. Independently performs information sessions including evenings and weekends.
• Responsible for recruitment, screening and selection of participants according to program requirements utilizing data base.
• Ensures accurate up to date applications, enrollment records, waiting lists and class information. Follows up with waitlisted applicants to update status and complete applications as needed.
• Facilitates annual review and update of the ERSEA plan, policies and procedures.
• Maintains the database(s) for enrollment and reporting purposes; maintains children’s files.
• Acts as Policy Council support; works with Director and Health and Family ; oversees meeting preparation, takes/prepares/distributes minutes; facilitates meetings as needed
• Answers incoming calls and assists callers in accessing services or connecting with appropriate staff.
• Works collaboratively with School Districts regarding UPK enrollment; receives information, audits, prepares class list and ensures UPK application packets are submitted timely and accurately.
• Coordinates and documents public relations endeavors and publications.
• Acts as Facebook administrator for Education Services centers/programs.
• Revises and/or develops recruitment flyers and brochures.
• Initiates on going contact with community, media and Human Service agencies to ensure access to programs and services, develops and implements a comprehensive marketing plan. Represents Education on OCO PR committee.

 JOB REQUIREMENTS:

• Must be able to work evenings and weekends as needed.
• Must be able to work with families in a supportive, non-judgmental manner.
• Must exhibit professionalism and work cooperatively with staff, parents and community.
• Must have good organizational skills and be able to work independently.
• Must have good oral and written communication skills.
• Must be proficient in Microsoft suite, data bases and social media.
• Must possess a valid New York State Driver's license with driving record within agency policy and have access to a reliable vehicle for transporting clients.
• Must have acceptable physical health to carry out the position, including the ability to lift 30 lbs. and enough physical mobility to carry out job functions including standing for several hours.
• Must possess the Family Development Credential, or successfully obtain.
• Must possess ERSEA certification or successfully obtain.

MINIMUM QUALIFICATIONS:

• Associates degree in related field; and related experience in recruitment, publicity or sales; or
• Equivalent combination of education and experience.

Oswego County Opportunities, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, creed, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, marital status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

About Oswego County Opportunities

Ranking among Oswego County's top ten largest private employers, OCO carries out its mission to inspire partnerships and provide services that empower people, support communities, and change lives through more than 50 programs serving 15,000 people each year.

About the Position

OCO Education Services is seeking a dynamic and compassionate Program Engagement Specialist to be the welcoming face of our organization and the vital link between our services and the community. If you are passionate about helping individuals access resources and thrive, and possess excellent communication and organizational skills, we encourage you to apply!

OCO's Employee benefits include:

• Health, Dental, and Vision Insurance (available to Full-Time staff)
• Paid leave (sick leave, PTO, holidays, etc.)
• 403B Deferred Annuity Retirement Plan
• Term Life Insurance
• Employee Assistance Program