What are the responsibilities and job description for the Deposit Operations Specialist position at Oconee State Bank?
POSITION TITLE: Deposit Operations Specialist
LOCATION: Corporate Headquarters, Watkinsville, GA
LOCATION: Corporate Headquarters, Watkinsville, GA
DEPARTMENT: Deposit Operations
REPORTS TO: VP – Deposit Operations
EMPLOYMENT TYPE: Full-Time
STATUS: Non-Exempt
DEPARTMENT | ROLE DESCRIPTION:
The Deposit Operations Specialist plays a crucial role in ensuring the accurate and efficient processing of all deposit-related transactions and activities within the bank. This role supports the daily operations of the bank’s deposit services, including account maintenance, transaction processing, and compliance with regulatory requirements. The Deposit Operations Specialist works closely with other departments to ensure seamless service delivery to customers and contributes to the overall operational excellence of the bank.
RESPONSIBILITIES (INCLUDING BUT NOT LIMITED TO):
- Transaction Processing: Accurately process all types of deposit transactions, including but not limited to check deposits, ACH transactions, wire transfers, exception items and account adjustments.
- Account Maintenance: Manage account setup, maintenance, and closure activities, ensuring all account information is up-to-date and compliant with bank policies and regulations.
- Reconciliation: Perform daily, weekly, and monthly reconciliations of deposit-related accounts, identifying and resolving discrepancies in a timely manner.
- Compliance: Ensure all deposit operations adhere to federal and state regulations, as well as internal bank policies. Assist with audits and regulatory examinations as needed.
- Customer Support: Provide support to branch staff and customers by addressing inquiries related to deposit accounts, transactions, and policies. Resolve issues promptly and professionally.
- Fraud Prevention: Monitor deposit transactions for suspicious activity, working with the fraud prevention team to mitigate risks and protect customer accounts.
- Overdraft Monitoring: review overdrawn accounts, prepare charge off packets, report accounts for collection and process payments.
- Business Services Support: Implementation and support of Cash Management, Business Bill Pay, Remote Deposit, and any new products offered in this space.
- Other duties as assigned
EXPERIENCE | QUALIFICATIONS:
MINIMUM YEARS OF EXPERIENCE
- 3 years’ experience in Retail branch sales and service, required
MINIMUM QUALIFICATIONS
- Excellent customer service skills
- Excellent verbal and written communication skills
- Problem solving skills
PREFERRED QUALIFICATIONS
- Experience in deposit operations, business/treasury services, and electronic banking strongly preferred
- Experience in audit, compliance, and fraud prevention
- Knowledge of bank regulations
COMPUTER / SOFTWARE EXPERIENCE REQUIREMENTS
- Adept with technology and highly proficient in Microsoft Excel and Word
REQUIRED COMPETENCIES
- Team work
- Quick thinking/learning
- Analysis/problem solving
Equal Employment Opportunity/M/F/disability/protected veteran status
Notice to Recruiters: We value our recruiting partnerships, but to protect the interest of all parties, Oconee State Bank (OSB) does not accept unsolicited resumes from recruiters. All recruiting is managed through OSB's Human Resources Department and contacting hiring managers directly is not appropriate. If you would like to develop a recruiting relationship, please work directly with Human Resources. All unsolicited resumes submitted through our website or to OSB email accounts shall be deemed property of Oconee State Bank.
