What are the responsibilities and job description for the Account Manager, Client Services position at Octagon?
THE JOB / Account Manager, Client Services
CLIENT SERVICES / Responsible for leading Octagon’s client business and day-to-day management of client programs.
This person will work closely with the Vice President who oversees the client account within the sport sponsorship and ambassador space, along with key players on the client team and their agency & property partners.
THE WORK YOU’LL DO
Recognized as one of the “Best Places to Work in Sports”, Octagon is the global sports, entertainment, and experiential marketing arm of the Interpublic Group.
We take pride in being Playmakers – finding insightful, bold ways to create play in our work, our lives, and in the world. We believe in the power of play to create big ideas and unlock potential for our clients and talent.
We can put ourselves in the shoes of fans because we ARE fans – of sports, entertainment, and culture at large. This expertise allows us to continually evolve the fan experience across sports and entertainment alongside some of the biggest brands and talent in the world.
The world needs play more than ever. Are you a Playmaker?
Who We’re Looking For
Octagon’s Comprehensive Benefit Package Includes
We make our careers website accessible to any and all users. If you need an accommodation to participate in the application process, please contact us at JobAppAccommodation@ipgdxtra.com. This email address is not for general employment inquiries or vendors; rather it is strictly for applicants who require special assistance accessing our employment website. Due to volume, messages sent to this email address that are not related to an accommodation cannot be answered.
CLIENT SERVICES / Responsible for leading Octagon’s client business and day-to-day management of client programs.
- Our headquarters are in Stamford, CT, but the location of this position can be flexible with a priority given to candidates open to hybrid work (3 days week in office) in one of our office locations - - Stamford, CT or New York, NY.***
This person will work closely with the Vice President who oversees the client account within the sport sponsorship and ambassador space, along with key players on the client team and their agency & property partners.
THE WORK YOU’LL DO
- Execute client’s sponsorship portfolio, including branded and custom content coordination, media strategy & execution, brand ambassador contractual fulfillment, as well as continuous portfolio evaluation
- Handle all logistics of brand ambassador relationships, including athlete appearances & lodging, transportation, food & beverage, production services, etc.
- Help co-lead client’s events, including branded integration, athlete appearances, guest communication, golf course logistics, and more
- Lead all weekly status calls and other key meetings with both internal and external constituents, including continuous management of client budget
- Serve as a trusted and reliable agency contact for client sponsorship team, player agents, internal client departments, and client’s agency partners
- Ensure contractual compliance and fulfillment of sponsorship assets, and manage the day-to-day logistics of executing various property elements
- Ensure various agency partners are aligned and informed on timelines, as well as keep projects moving alongside target deadlines and budgets
- Supervision of junior staff, including full-time and limited-term positions
Recognized as one of the “Best Places to Work in Sports”, Octagon is the global sports, entertainment, and experiential marketing arm of the Interpublic Group.
We take pride in being Playmakers – finding insightful, bold ways to create play in our work, our lives, and in the world. We believe in the power of play to create big ideas and unlock potential for our clients and talent.
We can put ourselves in the shoes of fans because we ARE fans – of sports, entertainment, and culture at large. This expertise allows us to continually evolve the fan experience across sports and entertainment alongside some of the biggest brands and talent in the world.
The world needs play more than ever. Are you a Playmaker?
Who We’re Looking For
- At least 5 years of sponsorship marketing and/or experience in managing marketing platforms
- A standout colleague who is curious not only to grow in your job but also wants to help others and learn the different parts of the business
- A problem solver – you recognize problems before they happen and have solutions ready to go
- A self-starter with the ability to hit the ground running and juggle multiple projects on strict timelines
- Proven experience shows an understanding of what it takes to make connections with clients and the flexibility and adaptability of working with various personalities
- Sufficient understanding of the golf industry
- Experience in managing, and forecasting against, a budget
- Experience leading and growing junior staff
- Eagerness to make an overall account contribution with new projects and ideas
- Excellent communication, writing, and client service skills
- Excellent organizational skills and acute attention to detail
- Proficient with Microsoft Word, Excel, and PowerPoint
- Flexibility and willingness to travel domestically and work weekends or holidays as needed. Anticipated travel level: Moderate (20-45%)
Octagon’s Comprehensive Benefit Package Includes
- Unlimited PTO policy – we understand you need time for play!
- Competitive medical/dental/vision insurance plans with FSA/HSA and Dependent Care FSA options. Pet Insurance for those who need it too!
- Generous Family and Parental Leave Policy (12 weeks) with eligibility extended to all parents regardless of gender or primary/secondary caregiver status
- Access to our parent company (IPG) Savings plan (401K program) with company match as well as an Employee Stock Purchase Plan (ESPP)
- Pretax Transportation/Commuter Benefits and Parent Travel Program
- Dedicated Mental Health resources including Headspace membership, Employee Assistance Program (CCA) and more
- Discount portal for everyday goods and services
- Employee Resource Groups and inclusive diversity programming and initiatives
- Personal Development programs
We make our careers website accessible to any and all users. If you need an accommodation to participate in the application process, please contact us at JobAppAccommodation@ipgdxtra.com. This email address is not for general employment inquiries or vendors; rather it is strictly for applicants who require special assistance accessing our employment website. Due to volume, messages sent to this email address that are not related to an accommodation cannot be answered.
Salary : $60,000 - $65,000
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