Parts Manager / Front Counter Assistant

Purpose & Objective:

The Parts Manager has two primary purposes. First, this role organizes incoming parts, manages inventory and tracks returns/cores. The second purpose of this role is to ensure clients get great service by assisting the front office.

Job Responsibilities and Duties:

Primary:

· Parts: Check in parts and place them in the proper bin for that repair order. Make sure any parts/cores that need returned make it to proper return shelf. Return parts/cores when vendors are here. Make sure inventory parts, fluids, etc. are on hand and correctly accounted for in Tekmetric.

· Office Support: Perform a variety of customer service and administrative duties as needed by the shop. This may include such things as answering phones, checking in/out customers, giving customer rides, updating workflow and hours boards, 48 hour call-backs, QC’s, and cleaning.

Secondary:

· When needed, create estimates and other documents for customers or vendors using shop management system. Assist in selling repairs and services to customers under the guidance of a Service Adviser or Manager.

Qualifications:

· Customer Service or Administration Experience: Must have at least 1 year in any customer service or administration related position.

· Organizational Skills: Must be able to work and complete work tasks in a timely fashion in an environment that has constant distractions and interruptions.

· Computer Knowledge & Ability: Must possess a working knowledge of how to use a Windows computer. This includes the ability to type or dictate at least 30 words per minute, operate a cursor, view a computer monitor, operate an email account, and use common office software such as word processing and spreadsheet programs.

· Communication Skills: Must be able to communicate in English fluently, in both verbal and written form.

· Math Skills: Must possess ability to count. Must know how to perform basic math functions using a calculator.

· Physical Demands:

• Must be able to lift more than 15lbs without assistance
• Must be able to get into and out of various vehicles without assistance
• Must be able to drive a motor vehicle with passengers.

Note: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.

Job Type: Full-time

Pay: $15.00 - $18.00 per hour

Expected hours: 40 – 45 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• No weekends

Work Location: In person

Salary : $15 - $18