What are the responsibilities and job description for the Sr. Service Now ITOM (Experience with HAM and Service Mapping is must) position at Octigo Solutions INC?
Company Description
Octigo Solutions is a provider of innovative IT talent solutions and cutting-edge SaaS implementations. They specialize in IT Talent Management, Workforce Solutions, and SaaS Product Implementation with a focus on ServiceNow. Octigo Solutions is committed to diversity and fostering inclusive opportunities for professionals and businesses to thrive.
This is a contract remote role for a Sr. Service Now ITOM with expertise in HAM and Service Mapping. The role involves day-to-day tasks related to ServiceNow Implementation, including optimizing operations and driving automation within organizations.
- Analytical Skills and Communication
- Customer Service and Sales skills
- Finance knowledge
- Experience with ServiceNow, HAM, and Service Mapping
- ITOM certifications are a plus
- Ability to work independently and remotely
- Bachelor's degree in Information Technology or related field
