Front Desk Associate Check In

Benefits:

• 401(k) matching
• Competitive salary
• Free uniforms
• Health insurance
• Paid time off
• Training & development
• Vision insurance

Front Desk Associate - Check In

Jackson, Mississippi • Full-time
$11.50 - $14 hourly

About the Job

Job title: Front Desk Associate Check-In Clerk
Reports to: Office Manager

Job purpose:
Our growing and thriving Optometry office is looking for a full-time Front Desk Check-In Clerk to present a great first impression of our practice for patients and guests. This important team member sets the tone in the interactions a patient has with our practice, via telephone, text, email or front desk reception. Our Front Desk Check-In Clerk is responsible for warmly welcoming all new and existing patients according to our commitment to excellent customer service, patient education, and superior optometric products. The Front Desk Check-In Clerk manages the patient flow through the practice, including check-in and maintaining a fully confirmed appointment schedule.

Duties and responsibilities:

• Verify the patient’s insurance
• Data entry
• Answer phones
• Reconcile and prepare weekly reporting
• Scan and file paperwork
• Scheduling Appointments
• Rescheduling no-show appointments
• Confirming appointments
• Filing vision claims

Qualifications:

• High school diploma
• General knowledge of computers
• Must be a self-starter and able to work under minimal supervision
• Experience in the front office

Working conditions:

• Must be able to work in a fast-paced environment
• Monday through Friday workdays

Physical requirements:

• Must be able to sit for extended periods of time

Direct reports: None