What are the responsibilities and job description for the Store Representative position at ODP Business Solutions?
We're seeking a Store Representative to join our team at ODP Business Solutions. As a key member of our sales team, you'll play a critical role in creating a welcoming and engaging shopping experience for our customers.
Your responsibilities will include:
- Providing exceptional customer service: Engage with customers, respond to their needs, and provide personalized recommendations.
- Staying up-to-date on products & promotions: Stay informed about our latest offerings, including new products, sales, and advertising campaigns.
- Maintaining a clean and organized store: Implement plan-o-gram updates, pricing changes, and signage updates to ensure a clean and inviting shopping environment.
- Processing transactions accurately: Use our Point of Sale system to process purchases and refunds with precision, while following cash-handling procedures.
- Coordinating special orders & deliveries: Assist customers with special orders, will-call pickups, and delivery coordination.
- Supporting company policies & loss prevention: Ensure compliance with company policies and contribute to loss prevention efforts.
To succeed in this role, you'll need:
- A high school diploma or equivalent experience.
- A positive, customer-first attitude with excellent communication skills.
- A team player who thrives in a collaborative environment.
- Strong attention to detail and the ability to multitask effectively.