Senior Director of Residential Services

TITLE: Senior Director of Residential Services

REPORTS: Vice President, Director of Residential Services

FLSA CODE: Exempt

PRIMARY DUTY: Administrative/Clinical Management

PROGRAM: OASAS Certified Residential Programs

Our Mission:

Since 1967, Odyssey House has been providing innovative services and programs to a broad population of individuals and families struggling with substance use and mental health disorders. Odyssey House helps New Yorkers of all ages—and across all five boroughs—beat drugs and alcohol with highly individualized treatment programs. Odyssey House provides high quality, holistic treatment impacting all major life spheres, including psychological, physical, social, family, educational and spiritual in order to support personal rehabilitation, renewal and family restoration.

If that sounds different than other treatment programs, you’re right. Because Odyssey is where recovery gets real.

In addition to competitive salaries, Odyssey House offers:

• A 35-hour work week (as opposed to a 40-hour work week)
• Vacation Plan and Holiday Schedule
• Life Insurance
• Medical Insurance (Two Plans)
• Dental and Vision Insurance
• Additional Insurance Coverages (hospitalization, accidental, critical illness coverage)
• Long-Term & Short-Term Disability
• Flexible Spending Account/Health Reimbursement Account
• 403(b) Plan
• Corporate Counseling Associates (CCA) EAP benefit
• Ability Assist Counseling Services (through The Hartford)
• Commuter Benefits
• Educational Assistance Programs
• Special shopping discounts through ADP Marketplace and PlumBenefits
• RUFit?! Fitness Program
• Pet Insurance
• Legal Assistance
• Optum Financial Service through ConnectYourCare
• Benefit Advocacy Center through Gallagher

Salary Range: $115,000-$135,000

MAJOR FUNCTIONS:

The Senior Director of Residential Services is responsible for administrative oversight of multiple Odyssey House

intensive residential services facilities/departments.

SPECIFIC DUTIES & RESPONSIBILITIES:

1. Provide supervision and oversight to program and management staff of multiple Odyssey House intensive

residential services facilities/departments.

2. Act as liaison to funding and regulatory bodies such as NYS Office of Alcohol & Substance Abuse Services

(OASAS), Human Resources Administration (HRA) and NYC Department of Health & Mental Hygiene

(DOHMH).

3. Ensure compliance with all applicable operating regulations and Odyssey House standards and participate in all

recertification applications/reviews within areas of responsibility.

4. Develop new linkages, affiliations and referral sources with external service providers.

5. Assure that all staff members are trained on and adhere to Odyssey House policies and applicable regulatory

standards.

6. Provide ongoing training for program staff and participate in Odyssey House in-service trainings.

7. Acts as client advocate, ensuring that all client rights are respected and that all grievances and complaints are

addressed in a timely and equitable manner in accordance with Odyssey House policies and all applicable laws

and regulations.

8. Review and approve personnel actions for all employees within designated area of responsibility, including

recruitment, hiring, evaluation, promotion, disciplinary action and separation of program staff.

9. Provide direct supervision for designated staff members as per Odyssey House policy.

10. Prepare written annual evaluations for all direct reports and ensure the evaluations are completed accurately and

objectively for all employees within designated areas of responsibility.

11. Prepare all proposals and monthly reports as needed.

12. Develop annual business plans in all areas of responsibility.

13. Monitor operating budgets in areas of responsibilities making recommendations to improve cost efficiency,

allocations and expenditures.

14. Conduct scheduled management meetings with all direct reports.

15. Develop, administer and oversee Quality Management activities within area of responsibility.

16. Other relevant duties as assigned.

REQUIREMENTS: EDUCATION/TRAINING AND EXPERIENCE KNOWLEDGE, SKILLS AND 

ABILITIES

1. Advanced clinical degree required.

2. License/Certification in a clinical discipline required (i.e. Ph.D., LCSW, LMSW, LMHC, CRC, etc.).

3. 7-10 years of progressive experience including direct service, supervisory, and administrative practices within a

clinical setting including a minimum of 5 years in an administrative or clinical supervisory capacity.

4. Must be able to work a flexible schedule.

5. This position requires regular travel between Odyssey House locations and availability for on-call responsibilities.

Odyssey House is an equal opportunity employer maintaining a non-discriminatory policy on hiring of its personnel. Odyssey House, and its operational divisions, will not discriminate against any employee or applicant because of race, creed, color, national origin, sex, disability, marital status, sexual orientation or citizen status in all employment decisions including but not limited to recruitment, hiring, upgrading, demotion, downgrading, transfer, training, rate of pay or other forms of compensation, layoff, termination and all other terms and conditions of employment.