What are the responsibilities and job description for the Information Technology Specialist 1 position at Odyssey Systems?
Information Technology Specialist 1
Job Locations
US-OH-Dayton
2025-5769
Category
Information Technology
Type
Full Time
Hours / Week
Location : Name
Wright Patterson AFB
Position Summary
Odyssey is seeking an Information Technology Specialist (Journeyman) to support the NAMRU-D, Wright-Patterson Air Force Base (WPAFB), Ohio. The Naval Medical Research Unit Dayton (NAMRU-D) mission is to maximize warfighter performance and survivability through world-class aeromedical and environmental health research by delivering solutions to the field, the Fleet, and for the future.
Responsibilities
Duties include, but not limited to :
- Monitor, open, assign, update and close tickets on up to 4 separate ticketing systems.
- Troubleshoot assigned tickets using Standard Operating Procedures (SOPs) outlined at division level, to include weekly updates of trouble tickets.
- Install desktop software, provide desktop support at the customer's location as required, such as adding workstations to the domain, troubleshooting hardware issues, installing drivers; desktop support includes Windows and Red Hat Linux workstations and mobile computing.
- Coordinate with other duty sections such as hardware technicians
and software administrators when additional Level 2 or Level 3 support is required, physically or remotely log into the system and execute prepackaged Microsoft Installers (MSIs) or follow prescribed flowcharts / checklists.
deployment packages, to include patch management process outlined with Network Operations.
Application Catalog for SIPRNET and JWICS.
month.
Qualifications
Minimum Required Qualifications
Citizenship : Must be a US citizen
Clearance : Secret (Able to Obtain)
Education : HS Diploma
Years of Experience : min 5 years in information technology
Certifications : DoD 8570 IAT Level II certification OR CompTIA Security , CCNA Security, CySA , GSEC, GICSP, and the SSCP certification
Skills : Server management experience / knowledge, Customer service skills
Additional Information
Location : Dayton, OH
Travel : None
Remote, Onsite, or Hybrid : Onsite
LI-JC1
Company Overview
Odyssey Systems Consulting Group, is an innovative small business committed to providing world-class technical, management, and training support services to government and public sector clients. We focus on people, processes, and performance to deliver superior results. Since our inception in 1997, our commitment to mission success and customer satisfaction has been recognized with exponential growth and exceptional past performance ratings. We accept challenging assignments and drive projects from the planning stages, through implementation, and into operations and support.
Please note : Final compensation for this position will be determined by various factors such as the Federal Government contract labor categories and contract wage rates, relevant work experience, specific skills and competencies, geographic location, education, and certifications.
Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities
