What are the responsibilities and job description for the Client Service Associate - Entry Level position at OED?
We are seeking a dedicated and enthusiastic Entry-Level Client Service Associate to join our team! This is a fantastic opportunity to thrive in a dynamic work environment, provide exceptional client support, and collaborate with internal teams to achieve outstanding results.
Key Responsibilities
- Client Support: Act as the primary point of contact for clients, addressing inquiries and concerns with professionalism and enthusiasm.
- Issue Resolution: Proactively identify and troubleshoot client issues, delivering effective solutions to ensure satisfaction.
- Record Keeping: Maintain accurate and organized documentation of client interactions and event-related details.
- Team Collaboration: Work closely with internal teams to ensure seamless event execution and foster strong client relationships.
Qualifications
- Communication Skills: Excellent verbal and written abilities to engage effectively with clients and team members.
- Problem-Solving: A proactive and detail-oriented approach to identifying and resolving issues efficiently.
- Organizational Skills: Strong ability to manage multiple priorities in a fast-paced environment.
- Education: High school diploma or equivalent; certifications in customer service or client relations are a bonus.
What We Offer
- Career Growth: Opportunities for professional development and advancement within a growing organization.
- Collaborative Environment: Be part of a supportive team that values your contributions and encourages innovation.
- Industry Experience: Gain hands-on experience in the exciting field of event marketing and client relations.
- Competitive Benefits: Enjoy a competitive base salary, performance-based bonuses, and additional incentives.
