What are the responsibilities and job description for the Client Service Associate Entry Level position at OED?
We are seeking a Client Service Associate to join our fast-growing, dynamic team ! This role is a fantastic opportunity for an entry-level professional to gain hands-on experience in client relations, event marketing, and customer support .
If you thrive in a fast-paced, collaborative environment and enjoy helping clients succeed , we encourage you to apply!
Key Responsibilities :
Client Engagement amp; Support – Serve as the primary point of contact for clients, handling inquiries and concerns with professionalism, enthusiasm, and efficiency .
Problem-Solving amp; Issue Resolution – Identify client challenges, troubleshoot issues, and provide timely, effective solutions to enhance overall satisfaction.
Accurate Documentation – Maintain detailed records of client interactions, event details, and feedback to ensure seamless service delivery.
Cross-Team Collaboration – Work closely with marketing, sales, and event teams to guarantee smooth event execution and exceptional client experiences.
Process Improvement – Assist in refining client service strategies to enhance engagement and operational efficiency.
Qualifications amp; Skills :
Exceptional Communication Skills – Strong verbal and written communication abilities to engage effectively with clients and internal teams .
Proactive amp; Solution-Oriented – A keen ability to identify, analyze, and resolve client concerns with a customer-first mindset .
Strong Organizational amp; Multitasking Skills – Ability to prioritize tasks and manage multiple responsibilities in a fast-paced, event-driven environment .
Educational Background – High school diploma or equivalent required; certifications in customer service, client relations, or event marketing are a plus.
Team Player with a Positive Attitude – Eager to contribute, adapt to new challenges , and thrive in a collaborative work culture .
Why Join Us?
Career Growth amp; Development – Access to professional training programs and clear career advancement opportunities .
Innovative amp; Collaborative Environment – Be part of a team that values creativity, teamwork, and fresh ideas .
Hands-On Industry Experience – Gain firsthand exposure to event marketing, brand engagement, and client relations .
Competitive Compensation amp; Benefits – Enjoy a competitive salary, performance-based bonuses, and additional incentives .
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