What are the responsibilities and job description for the Client Service Associate Entry Level position at OED?
We’re looking for an Entry-Level Client Service Associate to join our dynamic team! This is an exciting opportunity to provide exceptional client support , collaborate with internal teams, and thrive in a fast-paced, growth-driven environment.
Key Responsibilities :
As an Entry-Level Client Service Associate , you will :
Client Support : Be the primary point of contact for clients, handling inquiries and concerns with professionalism, enthusiasm, and efficiency.
Issue Resolution : Proactively identify client challenges, troubleshoot issues, and provide timely solutions to enhance client satisfaction.
Record Keeping : Maintain accurate and organized documentation of client interactions and event details to ensure service excellence.
Team Collaboration : Work closely with internal teams to ensure seamless event execution and build strong, lasting client relationships.
Qualifications amp; Skills :
Strong Communication Skills : Exceptional verbal and written communication skills to engage effectively with clients and internal teams.
Problem-Solving Mindset : Proactive, solution-oriented approach to identifying and resolving client concerns efficiently.
Organizational Skills : Ability to multitask and maintain attention to detail in a fast-paced environment.
Education : High school diploma or equivalent required. Certifications in customer service, client relations, or event marketing are a plus.
What We Offer :
Career Growth : Access to professional development programs and clear advancement opportunities within a growing company.
Collaborative Environment : Join a supportive, innovative team that values creativity and contribution.
Industry Experience : Gain hands-on experience in event marketing and client relations in a fast-paced, rewarding field.
Competitive Benefits : Enjoy a competitive salary , performance-based bonuses, and additional incentives.
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