What are the responsibilities and job description for the Manager of Logistics - West Region position at Offen Petroleum?
Position Overview
The Manager of Logistics supervises and directs the daily activities of dispatchers and drivers in assigned locations, facilitating the maximization of resources to achieve efficient load delivery, customer satisfaction, and the company’s financial goals.
Essential Duties and Responsibilities
- Develop standardized operating processes and procedures for the delivery of fuel.
- Champion safety, DOT compliance, efficiency ideas, cost reduction measures, and the implementation of changes as they pertain to areas of responsibility.
- Forecast staffing, workload, and performance results to meet business demands.
- Work closely with the dispatch team(s) to ensure weekly driver capacity needs are met.
- Assign work and monitor progress; guide, train, and develop employees and conduct individual performance reviews.
- Conduct audits to ensure compliance with DOT records, safety documentation.
- Formulate training and incentive plans, maintain efficient team structure and performance through analytics, processes, and tools that meet future needs.
- Monitor quality assurance throughout the fuel delivery process and troubleshoot any issues that require escalation.
- Triage and address on-the-road problems and delivery issues as needed.
- Manage emergency response to fuel cross drops, spills, and retentions.
- Recruit, hire, and assist with training dispatchers and drivers.
- Administer the transportation management software TMW and run reports as requested by leadership.
- Assist in implementing and improving operational systems, processes and policies in support of the organization’s mission; assist with long long-term planning.
- Work as a team with Offen’s sales and supply staff.
- Build and maintain driver and dispatcher schedules; track and monitor driver and dispatcher time off requests.
- Other duties as assigned.
Required/Preferred Education & Experience
- High school degree or equivalent
- Bachelor’s degree in related area is preferred
- 3-5 years of work experience in fuel transportation, maintenance, or fleet operations, which includes supervisory experience
- Ability to exercise initiative, sound judgment, and decision-making within the scope of authority
- Has worked with terminal and suppliers to add equipment and drivers and get them carded
- Demonstrated ability to thrive in a fast-paced environment
- Strong written and verbal communications skills and the ability to collaborate with others
- Strong problem-solving and analytical skills
- Strong organizational skills, the ability to multi-task, and attention to detail
- Ability to solve operational problems and deal with a variety of variables in situations where minimal standardization exists
- Knowledge of DOT and OSHA compliance regulations
- Intermediate computer skills with a strong working knowledge of Microsoft Excel
Working Environment and Physical Demands
Work is performed in a standard office environment with frequent local travel. Requires the ability to lift files, open filing cabinets and bend or stand as necessary; may regularly require the ability to lift up to 35 lbs. and occasionally lift 80 lbs. with assistance.
Eligible for company benefits including:
- Health, dental, and vision coverage, effective the 1st of the month following the date of hire
- Company paid life insurance and long-term disability
- Employee paid voluntary benefits such as voluntary life, short-term disability, critical illness, accident, and Legal
- Participation in the company 401(k) plan with eligibility for the company match after 6 months of service
- Paid time off (PTO)
- Company paid holidays
Legal Statements
Offen Petroleum is an at-will, equal-opportunity employer.