What are the responsibilities and job description for the Sr. Account Manager position at Office Depot?
Job Description
The Sr. Account Manager position at ODP Business Solutions has two primary objectives : increasing existing account penetration and servicing existing revenue. Specifically, the position is responsible for traveling within the assigned territory to make sales and solicit orders for contracts from customers.
The role involves selling both office and non-office supply categories and collaborating with specialists, where necessary, to achieve greater category penetration. The associate will also be responsible for ensuring customer satisfaction by responding to their service needs and initiating sales support as required.
The role also requires pricing strategy execution based on appropriate profitability derived from customer profile and maintenance of customer information and data integrity in the ODP Business Solutions CRM. Thought leadership in developing selling strategies, training coworkers, and implementing sales initiatives are essential to the role.
This role will require that the employee customarily and regularly travel within the assigned territory away from his or her regular place of business (e.g. home or business office) to meet with customers and make sales.
Primary Responsibilities :
- Existing account penetration : Responsible for traveling within the assigned territory to make sales or solicit orders or contracts. Responsible for growing share of wallet in customers who have spend with ODP Business Solutions today by selling more of current products, greater range of products, or new category of products into the end customer; responsible for selling both office supply and non-office supply categories, pulling in specialists as needed to support greater category penetration. This will require the employee to customarily and regularly travel within the assigned territory away from his or her regular place of business (e.g., home or business office) to meet with customers and make sales with little or no supervision.
- Servicing existing revenue : Responsible for making sales or soliciting orders or contracts. For those customers in territory with current spend, the rep is responsible for servicing the existing revenue, pulling in customer service or sales support as needed to keep customer satisfied and looking to spend more with ODP Business Solutions. This includes bids, contract negotiations and request for proposals and will be involved in re-bidding existing contracts. This also includes ensuring ODP Business Solutions can earn appropriate profitability based on customer profile in volume, size, and service requirements. This will require the development of and execution of pricing strategies and tactics. This will require the employee to customarily and regularly travel within the assigned territory away from his or her regular place of business (e.g., home or business office) to meet with customers and make sales, with little or no supervision.
- Takes responsibility and ownership for data integrity and accuracy of work products and creative with business planning and implementing sales initiatives. Maintains customer information in ODP Business Solutions CRM.
- Responsible for customer and company requirements and being a thought leader in developing selling strategies and training co-workers.
Education and Experience :
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
About The ODP Corporation : The ODP Corporation (NASDAQ : ODP) is a leading provider of products and services through an integrated business-to-business (B2B) distribution platform and omnichannel presence, which includes world-class supply chain and distribution operations, dedicated sales professionals, online presence, and a network of Office Depot and OfficeMax retail stores. Through its operating companies Office Depot, LLC; ODP Business Solutions, LLC; and Veyer, LLC, The ODP Corporation empowers every business, professional, and consumer to achieve more every day.
Disclaimer : The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification and are not intended to be a complete list of all responsibilities, duties and skills required of associates so classified. Other duties may be assigned.
Pay, Benefits & Work Schedule : The company offers competitive salaries, a benefits package, which includes a 401(k) and more, along with plenty of opportunity to move and grow within our organization! You will be eligible to participate in an incentive program, paid in accordance with the Incentive Plan terms and conditions. For immediate consideration for this exciting position, please click the Apply Now button.
How to Apply : Click the Apply Now button and follow the instructions on each page. When you have completed the application, click the submit button.
Application Deadline : The job posting will remain open for a minimum of 3 days and will expire once the position has been filled.
Equal Employment Opportunity : The company is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, protected veteran status, sexual orientation or any other characteristic protected by law.
We will consider for employment qualified applicants with arrest and conviction records City & County of San Francisco Fair Chance Ordinance.
