What are the responsibilities and job description for the OAG - Information Technology Services | Programmer I-II | 25-0454 position at OFFICE OF THE ATTORNEY GENERAL?
GENERAL DESCRIPTION
The Information Technology Services team is looking for a talented and highly motivated individual with experience in Salesforce development, agile team development, systems analysis and design work. The ideal person will be effective in working in a dynamic and collaborative agile team environment, communicating with users, and administering meetings and presentations as required. The successful candidate will have the opportunity to participate as an agile team member developing new solutions and experiencing the varied aspects of application development. Information Technology Services is committed to providing the very best, value driven IT services to support the mission of the Office of the Attorney General. We believe that by having talented people in the right place, effectively utilizing new tools and technologies, we can empower the agency to better serve the people of Texas.
The OAG is a dynamic state agency with over 4,000 employees throughout the State of Texas. As the State’s law firm, the OAG provides exemplary legal representation in diverse areas of law. OAG employees enjoy excellent benefits (https://ers.texas.gov/Benefits-at-a-Glance) along with tremendous opportunities to do important work at a large, dynamic state agency making a positive difference in the lives of Texans.
ESSENTIAL POSITION FUNCTIONS
Programmer I:
- Perform routine to moderately complex (journey-level) computer programming work.
- Analyze users’ needs; design, test, and develop software using agile methodologies to meet those needs.
- Develop routine code and debug software.
- Analyze, review, and revise software to increase operating efficiency or to adapt to new procedures.
- Compile and document procedures used throughout software development and revision.
- Prepare detailed workflow charts and diagrams that describe input, output, and logical operation and convert them into a series of instructions coded in a programming language.
- May rely on direction from others to solve problems that are not standard. May also assist other staff in performing work of greater complexity.
- Performs related work as assigned
- Maintains relevant knowledge necessary to perform essential job functions
- Attends work regularly in compliance with agreed-upon work schedule
- Ensures security and confidentiality of sensitive and/or protected information
- Complies with all agency policies and procedures, including those pertaining to ethics and integrity
Programmer II – All of the above functions for a Programmer I, PLUS
- Perform complex (journey-level) computer programming work.
- Develop routine to complex code and debug software.
- May work more independently than those at the previous levels and may routinely assist other staff in performing work of greater complexity.
- Prepare detailed analyses, plans, diagrams, and verification procedures for existing and proposed applications.
- Prepare and execute software test plans.
- Perform research and analysis required for project proposals, software and systems modifications, and new projects.
MINIMUM QUALIFICATIONS
Programmer I:
- Education: Graduation from high school or equivalent
- Experience: One year of full-time experience in one of the following (or closely related) fields: Salesforce application development, other CRM platform development, and/or object-oriented programming; education may be substituted for the required experience on a year-for-year basis.
- Experience working with customers in a partnership to develop solutions.
- Knowledge of the principles, practices, and techniques of agile software development and systems analysis; computer operations procedures and systems; and computer programming languages.
- Skill in problem solving, in critical thinking, in computer programming, in the use of hardware and software, and in modifying or developing software for applications.
- Skill in effective oral and written communication
- Skill in exercising sound judgment and effective decision making
- Ability to process information logically; to design programs and systems logic; to prepare program specifications; to code, test, and debug software; to interpret technical information related to programming and other areas of data processing; and to communicate effectively.
- Ability to receive and respond positively to constructive feedback
- Ability to work cooperatively with others in a professional office environment
- Ability to provide excellent customer service
- Ability to arrange for personal transportation for business-related travel
- Ability to work 8 a.m. – 5 p.m., Monday through Friday
- Ability to work more than 40 hours as needed and in compliance with the FLSA
- Ability to provide on-call support, 24 hours per day/7 days per week, during emergency situations
- Ability to lift and relocate 30 lbs.
- Ability to travel (including overnight travel) up to 5%
Programmer II:
- Experience: One additional year of full-time experience in one of the following (or closely related) fields: Salesforce application development, other CRM platform development, and/or object-oriented programming; education may be substituted for the required experience on a year-for-year basis.
PREFERRED QUALIFICATIONS
- Education: Graduation from an accredited four-year college or university with a bachelor degree in business, data processing, computer science, MIS, CIS, or closely related discipline.
- Experience with developing, maintaining, and debugging the following within the Salesforce platform: Classic apps,
Lightning apps, Communities, Sharing Settings, Approval Processes, Workflows, Process Builder, Flows, Dashboards, Reports, Apex Triggers and Classes, SOQL/SOSL, Visualforce pages, Aura components, Lightning pages. - Experience with Git or similar source code version control system.
- Experience with Copado or similar CI/CD tool for code validation, promotion, and deployment within a pipeline.
- Experience with OwnBackup or similar Salesforce data protection and backup solution.
- Certifications: Salesforce Certified Administrator; Salesforce Certified Platform App Builder; Salesforce Certified Platform Developer I; Certified Scrum Developer.
TO APPLY
To apply for a job with the OAG, electronic applications can be submitted through CAPPS Recruit. A State of Texas application must be completed to be considered, and paper applications are not accepted. Your application for this position may subject you to a criminal background check pursuant to the Texas Government Code. Military Crosswalk information can be accessed at
https://hr.sao.texas.gov/Compensation/MilitaryCrosswalk/MOSC_InformationTechnology.pdf
THE OAG IS AN EQUAL OPPORTUNITY EMPLOYER
