What are the responsibilities and job description for the Network Administrator position at Office1?
At Office1, we leverage our "winning triangle" to create an unparalleled company culture. We align our commitment to our customers with our employee goals. We understand that our employees enable our customers' success and that is why we focus on creating opportunities rooted in our employees' purpose and passions!
Join Office1 and Shape the Future of IT Solutions!
At Office1, we align our employees' goals with our commitment to customer success, creating a culture that fosters purpose and passion. Since 1995, we've been delivering innovative technology solutions to SMBs and have become one of the fastest-growing managed service providers in the Western U.S.
We are seeking a Network Administrator and Team Lead to join our dynamic team. This onsite role (Monday-Friday, 8 AM-5 PM) requires strong technical expertise, leadership skills, and a positive attitude to support our employees and drive IT excellence.
What You'll Be Doing
- Network and Infrastructure Management:
- Maintain and monitor internal networks (LAN/WAN, VLANs, firewalls, and wireless).
- Ensure optimal performance and security of core systems, including Microsoft 365, backups, and virtual environments.
- Conduct regular audits, health checks, and proactive monitoring using RMM and PSA platforms.
- Troubleshooting and Support:
- Resolve IT issues promptly to minimize downtime.
- Analyze network traffic using tools like Wireshark to identify and resolve performance bottlenecks.
- Team Collaboration and Leadership:
- Manage employee onboarding, account setups, and tool configurations.
- Lead internal IT projects, ensuring successful delivery of time-sensitive initiatives.
- Document processes and maintain knowledge bases.
- Security and Compliance:
- Perform regular security checks and ensure compliance with PCI and cybersecurity policies.
- Recommend and implement technologies to enhance infrastructure performance and security.
What You Bring:
- Proven experience managing enterprise networks and IT infrastructure.
- Proficiency in Microsoft 365, VLANs, and RMM/PSA tools.
- Strong troubleshooting and project management skills.
- Excellent communication and interpersonal abilities to foster a collaborative team environment.
- Adaptability to evolving technologies and infrastructure needs.
Diversity
Office1 believes we work more productively, and our jobs are more enjoyable, when our team includes members with a diversity of backgrounds and life experiences. We take all reasonable steps to seek out candidates with diverse experience and ensure our work environment is welcoming and respectful for everyone on our team.
What We Offer:
- Paid time off, holidays, and vacation.
- Comprehensive medical, dental, and vision coverage with generous contributions.
- Supplemental benefits (e.g., STD/LTD, life, EAP).
- 401K matching.
- Onsite parking, gym, showers, and activity rooms.
