What are the responsibilities and job description for the Manager, Quality & Food Safety position at ofi North America (Olam Food Ingredients)?
Description
We are a global leader in food & beverage ingredients. Pioneers at heart, we operate at the forefront of consumer trends to provide food & beverage manufacturers with products and ingredients that will delight their consumers. Making a positive impact on people and planet is all part of the delight. With a deep-rooted presence in the countries where our ingredients are grown, we are closer to farmers, enabling better quality, and more reliable, traceable, and transparent supply. Supplying products and ingredients on a scale is just the start. We add value through our unique, complementary portfolio of natural, delicious, and nutritious products. With our fresh thinking, we help our customers unleash the sensory and functional attributes of cocoa, coffee, dairy, nuts, and spices so they can create naturally good food & beverage products that meet consumer expectations. And whoever we’re with, whatever we’re doing, we always make it real.
Position Summary
The Manager, Quality and Food Safety (QFS) for the Chicago Customer Solution Center (CSC) is part of the Innovation, Quality and Food Safety organization; reports to the Regional Director, Quality Systems, and serves as the QFS subject matter expert (SME) throughout the stage-gate process, ensuring QFS in embedded in each new-product project from idea to launch.
The Manager QFS CSC has the ability to manage and participate in diverse projects, interacting with cross functional teams, and at all levels, from innovation, product developers, packaging engineering, co-manufacturing operations, commercial (sales & marketing, regional QFS, project managers, and other functional areas that enable successful go-to market execution.
Implements the company’s food safety and quality standards, engage regulatory and legal support to ensure QFS criteria are accurately defined at earlier stages of the design, to comply with stipulated product requirements, customer specifications, and company QFS expectations.
The ideal candidate is a team player, with excellent interpersonal skills and ability to communicate verbal and written QFS matters within internal and external audiences.
Position Responsibilities
What We Offer
The pay for this role in the state of Illinois ranges from $90,000- $125,000 and is based on position responsibilities and geographic location. Actual pay within this range may be determined based on candidate’s experience, qualifications and/or other determining factors.
At ofi we offer events, resources, and learning opportunities that inspire a physical, social, emotional, and financial wellbeing lifestyle for our employees and their families.
ofi provides equality of opportunity for all persons with respect to hiring without discrimination on the grounds of race, color, religion, national origin, sex, pregnancy, age, disability, veteran status, or sexual orientation. All employment will be decided based on qualifications, merit, and business need. If you need assistance or an accommodation due to a disability, you may contact us for support at: [email protected]
At ofi, we celebrate our diversity. Olam Americas Inc. is proud to be an equal opportunity workplace.
We are a global leader in food & beverage ingredients. Pioneers at heart, we operate at the forefront of consumer trends to provide food & beverage manufacturers with products and ingredients that will delight their consumers. Making a positive impact on people and planet is all part of the delight. With a deep-rooted presence in the countries where our ingredients are grown, we are closer to farmers, enabling better quality, and more reliable, traceable, and transparent supply. Supplying products and ingredients on a scale is just the start. We add value through our unique, complementary portfolio of natural, delicious, and nutritious products. With our fresh thinking, we help our customers unleash the sensory and functional attributes of cocoa, coffee, dairy, nuts, and spices so they can create naturally good food & beverage products that meet consumer expectations. And whoever we’re with, whatever we’re doing, we always make it real.
Position Summary
The Manager, Quality and Food Safety (QFS) for the Chicago Customer Solution Center (CSC) is part of the Innovation, Quality and Food Safety organization; reports to the Regional Director, Quality Systems, and serves as the QFS subject matter expert (SME) throughout the stage-gate process, ensuring QFS in embedded in each new-product project from idea to launch.
The Manager QFS CSC has the ability to manage and participate in diverse projects, interacting with cross functional teams, and at all levels, from innovation, product developers, packaging engineering, co-manufacturing operations, commercial (sales & marketing, regional QFS, project managers, and other functional areas that enable successful go-to market execution.
Implements the company’s food safety and quality standards, engage regulatory and legal support to ensure QFS criteria are accurately defined at earlier stages of the design, to comply with stipulated product requirements, customer specifications, and company QFS expectations.
The ideal candidate is a team player, with excellent interpersonal skills and ability to communicate verbal and written QFS matters within internal and external audiences.
Position Responsibilities
- The Manager QFS CSC demonstrates strong organizational skills, team-working abilities and technical knowledge in manufacturing quality and food regulatory requirements.
- Supports innovation in manufacturing and packaging processes through technological advancements and continuous improvement initiatives.
- Implements QFS standards, including but not limited to document management, environmental and allergen monitoring programs, verification of GLP, coordination activities with cleaning and sanitation contractors, integrated pest management and other contracted services to maintain hygienic conditions in the product development environment.
- Works in diverse projects with the product developers, co-manufacturing operations, regulatory, vendor QFS, procurement, and finance to drive the product and specification approval and compliance.
- Within the QFS in design process, the Manager QFS CSC leads the CSC food safety team, at early stages of projects, is responsible for the technical hazard analysis of ingredients, processes and new products, considering any potential food safety, food defense, food quality and food fraud risks, assuring these are controlled, mitigated and / or eliminated.
- When onboarding contract manufacturers, plans and executes verification activities as FSVP studies, coordination of on-site QFS audits, maintaining the required documentation and reporting, confirming vendors and new products are compliance with industry regulations and company standards.
- Follows risk-based approach to track the performance of co-manufacturers during product trials, commercial lot productions, managing non-conformities, root causes and investigations as required.
- Acts as the regional SME for implementing the Finished Spec Management Program and coordinates any request of revisions, adjustments, concessions, or spec deviations.
- Institutionalize process for the retirement of the specification, satisfying the regional standards for document management (control & retention) protocol within the company Document Management Platform.
- Bachelor’s degree required ideally in Food Science, Food Safety, Microbiology, or related discipline. Master’s degree preferred in related field.
- Must have 7 years of R&D, Quality Assurance, or Commercialization roles in consumer-packaged goods.
- Ideal candidate understands food science and food regulations.
- Must be able to accurately write and review QFS standards, specifications, reports and keep related system documentation current.
- Experience with managing external audits and conducting internal audits withing GFSI approved schemes.
- Excellent written and verbal communication skills are required.
- Ability and willingness to travel up to 25% of the time is required to align with QFS product platform groups.
- A working knowledge of Microsoft Word, Excel, and Power Point is required.
- Nice to have knowledge regarding Sales-Force and Specright.
- Getting familiarity with ofi products, raw materials, process, and methods are definite assets.
- The selected candidate should have an inquisitive nature, open-minded, able to work independently and as part of a team, creative, personable, and assertive.
What We Offer
The pay for this role in the state of Illinois ranges from $90,000- $125,000 and is based on position responsibilities and geographic location. Actual pay within this range may be determined based on candidate’s experience, qualifications and/or other determining factors.
At ofi we offer events, resources, and learning opportunities that inspire a physical, social, emotional, and financial wellbeing lifestyle for our employees and their families.
ofi provides equality of opportunity for all persons with respect to hiring without discrimination on the grounds of race, color, religion, national origin, sex, pregnancy, age, disability, veteran status, or sexual orientation. All employment will be decided based on qualifications, merit, and business need. If you need assistance or an accommodation due to a disability, you may contact us for support at: [email protected]
At ofi, we celebrate our diversity. Olam Americas Inc. is proud to be an equal opportunity workplace.
Salary : $90,000 - $125,000
