What are the responsibilities and job description for the Community/Portfolio Manager position at OGDEN & COMPANY, INC?
A strong, rapidly growing property management firm, Ogden & Company, Inc. is seeking qualified candidates for our Community Manager position. Key Responsibilities of a Community Manager. This position acts as a laision between the Board of Directors, homewoners and vendors to ensure the smooth operations of assigned communities.
Essential Duties and Responsibilities:
- Customer Service Excellence: Deliver exceptional customer service by addressing homeowner concerns and resolving issues promptly and professionally.
- Budget Management: Collaborate with Boards to develop and manage annual budgets, ensuring financial goals are met while maintaining community standards.
- Board Support: Facilitate and attend Board meetings, providing guidance and insights to help Boards make informed decisions.
- Vendor Oversight: Coordinate with vendors to ensure maintenance and improvement projects are completed on time and within budget.
- Compliance Management: Ensure compliance with community governing documents, policies, and applicable laws.
- Communication: Draft and distribute newsletters, notices, and updates to residents, maintaining clear and effective communication channels.
- Record-Keeping: Maintain accurate records of contracts, homeowner correspondence, and Board meeting minutes.
- Project Management: Oversee maintenance and capital improvement projects from start to finish, ensuring quality and timeliness.
- Conflict Resolution: Mediate disputes and foster a sense of community by promoting positive relationships among residents, Board members, and staff.
What We Offer:
- Competitive salary and benefits, including health, dental, and vision insurance.
- Opportunities for professional development and industry certifications.
- A supportive team environment with access to cutting-edge systems and technology.
- A defined career path with room for growth and advancement.
- The opportunity to make a meaningful impact in the communities we manage.