What are the responsibilities and job description for the Segway Tour Guide position at Oglebay?
Segway tour guides will provide guests with an intimate mobility assisted tour exploring the scenic beauty of Oglebay, off-road throughout the amazing landscape and beautiful trail systems of the park. Providing a fun and safe atmosphere for all involved.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
- Confirm online payment before hosting tour
- Organize, sanitize, and maintain Segways and safety gear on a daily basis
- Inspect Segways prior to use to ensure a quality experience for every guest
- Keep all paperwork and receipts for payment in order for daily tours
- Set up and explain ground training school for the tour along with Segway video
- Tear down ground training school at the end of the day
- Give verbal instruction to participants in a positive, friendly, and informative manner
- Ensure all participants follow safety instructions during the tour
- Possess good oral communication and a fun, outgoing personality
- Adhere to Wheeling Park Commission’s safety rules and policy; refer any and all safety concerns to department manager, safety committee or human resources
- Interact with the public with a cheerful and positive attitude, solve guest problems and complaints in a proper manner, and maintain harmonious working relationships with fellow employees
EDUCATION and/or EXPERIENCE
High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
