Advancement Operations Coordinator

Description

Reporting to the Senior Director of Advancement Strategy & Operations, with a dotted line report to the Vice President for Advancement, the Advancement Operations Coordinator supports the key functions of the Advancement Operations team. The position contributes to the overall success of the Advancement team’s fundraising and donor engagement efforts.

KEY RESPONSIBILITIES:

The Advancement Operations Coordinator position is responsible for the following key functions:

1. Gift Processing

• Works with members of the Operations team to perform daily gift processing functions to ensure timely and accurate data entry into the Raiser’s Edge donor database
• Works with members of the Operations team to reviews gift entries to ensure data accuracy and to identify issues for data clean-up
• Generates weekly gift acknowledgement letters; ensures letters are signed, scanned, mailed in a timely fashion – with digital copies uploaded in Raiser’s Edge donor records

2. Data Clean-Up

• Supports ongoing data clean-up projects within Raiser’s Edge as assigned
• Identifies records for data clean-up as identified during gift processing with a focus on addressing duplicate records, updating deceased records, updating proposal records, and ensuring accuracy in donor names, aliases, address labels, constituent codes, etc.

3. Data Reporting

• Monitors event registration and distributes lists of event registrants as requested
• Generates on-demand donor and prospect lists
• Generates on-demand donor and prospect profiles

4. Administrative Support

• Provides on-demand administrative support to the Vice President for Advancement and to the Senior Director for Advancement Strategy & Operations

Qualifications

PREFERRED QUALIFICATIONS & COMPETENCIES:

The Advancement Operations Coordinator should meet most of the qualifications below:

• An associate’s degree from an accredited college or university. A bachelor’s degree is preferred.
• Proficiency with Microsoft Excel and Word
• Experience using a project management tool (preferably Asana)
• Database experience and proficiency (preferably Raiser’s Edge) or an ability to supplement training with self-study to gain proficiency with relative efficiency
• Close attention to detail; strong organizational skills; efficient task management; and excellent customer service and interpersonal skills
• Ability to handle confidential information in a professional manner

OTHER ATTRIBUTES OF A STRONG CANDIDATE:

• Solution-oriented
• Creative thinker
• Collaborative
• Self-motivated learner
• Ability to work independently

NOTE: The Advancement Operations Coordinator position involves extended periods of focused work at a computer.