What are the responsibilities and job description for the EPLI Program Manager position at Ogletree Deakins?
Position Summary:
We are fully committed to the importance of diversity within the legal profession, as well as all workplace environments.
Equal Opportunity Employer.
We have an opportunity for an experienced EPLI Program Manager. The EPLI Program Manager has primary responsibility for managing the firm’s EPLI defense program.
Essential Functions:
- Coordinates with various ODNSS offices and administrative departments to monitor and ensure accuracy in the set-up of new insured matters, resulting in improved communications with insurance carriers and clients, as well as enhanced data integrity and internal reporting
- Develops, implements and maintains a training program to train attorneys and legal assistants who are involved in EPLI defense work.
- Coordinates panel carrier renewal process by working with relationship attorneys and applicable administrative departments to ensure the rates and billing guidelines are most beneficial to the firm.
- Responds to attorney requests for information in their quest to secure new EPLI matters.
- Develops, implements and maintains a process to identify carriers’ reductions from Ogletree invoices, determine why the reductions were made, appeal reductions made by the carrier where appropriate, and, when not appropriate, follow-up with billing attorney to determine if a change in activity narrative descriptions are needed.
- Develops expertise regarding individual insurance carrier guidelines and requirements. Acts as the Firm’s resource regarding insurance carrier rate inquiries, required vendors and the reduction and appeals process for various carriers. Stays current with regard to changes in insurance carrier rates and guidelines and maintains the EPLI webpages on OD Connect.
- Advises and instructs the firm’s eBilling Specialists regarding the distribution of recaps, timely submission of appeals, follow-up procedures and write-offs.
- Resolves delinquent EPLI accounts in an appropriate manner.
- Cross-train administrative personnel to provide back-up support.
- Prepares quarterly statistical reports, including graphs and charts that identify the number of EPLI cases and assorted financial data for individual insurance carriers.
- Manages new assignments and projects including non-panel rate requests, and maintains and updates various EPLI databases including those relating to Claims Examiner information, panel agreements, insurance carrier relationships and Firm contacts. Coordinates with Client Services regarding attorney requests for RFPs and represents the EPLI Department at various Firm functions, including the Attorney Retreat.
- Ideal candidate will have a Bachelor’s degree and/or equivalent experience, with working knowledge of the insurance industry.
- A J.D. from an ABA-accredited law school is strongly preferred.
- Proficient in all Microsoft applications, including but not limited to Word, Excel, PowerPoint, Outlook and Document Management System.
- Analytical Skills
- Problem Solving Skills
- Communication Skills – Ability to communicative effectively, in a persuasive and diplomatic manner.
- Organization skills - Ability to organize, manage, prioritize, and handle numerous projects/tasks requiring strong attention to detail and accuracy.
- Initiative – Takes independent actions and reasonable risks; Asks for and offers help when needed.
- Teamwork – Willing and eager to help others and share knowledge and skills.
Please note, we are not working with outside recruiters for this position.
Benefits:
Ogletree Deakins offers a robust suite of benefits for our Staff including: Paid Time Off, Paid Sick Leave, a 401(k) matching program, Profit Sharing, Paid Holidays, Paid Parental Leave, affordable Health and Life Insurance including Dental & Vision coverage, Health Savings Account /Flexible Spending Accounts to help offset the cost of dependent care and/or health care expenses, Tuition Reimbursement and an Employee Assistance Program.
Contact Information:
If you have questions, please e-mail Megan Becker at megan.becker@ogletree.com with "EPLI Program Manager " in the subject line. Please note, applications submitted via e-mail will not be considered.
Firm Overview:
Ogletree Deakins is one of the largest labor and employment law firms representing management in all types of employment-related legal matters. Best Law Firms® has named Ogletree Deakins a “Law Firm of the Year” for 14 consecutive years. In the 2025 edition, the publication named Ogletree Deakins its “Law Firm of the Year” in the Litigation – Labor and Employment category. Ogletree Deakins has more than 1,100 attorneys located in 60 offices across the United States and in Europe, Canada, and Mexico. The firm represents a diverse range of clients, including many of the Fortune 50 companies in the U.S.
We are fully committed to the importance of diversity within the legal profession, as well as all workplace environments.
Equal Opportunity Employer.
