What are the responsibilities and job description for the General Manager for Large Inn position at OGT Inns?
OGT Inns is a growing business that owns and operates several boutique bed and breakfast/inns in Ogunquit Maine. We are looking to add a permanent general manager to our team. Our goal is provide comfortable and luxurious experiences for guests, where memories are created!
Summary:
We are looking for someone who is dedicated and passionate about providing quality services and helping us grow our business. We like to create a comfortable, relaxing, and fun environment for our guests and hope to find a general manager who will be dedicated to the same goals.
Prior hotel/inn or accommodation/hospitality experience and managerial skills are needed. Creativity and ingenuity for increasing guests experiences and reservations is a priority. Must have great guest and phone interaction skills, have a personable personality, be professional, be detail oriented, be trustworthy, and be punctual. Also, be kind, courteous, and motivated. An ability to multi-task and self-direction is needed. Further, good computer skills are necessary including Word and email, and having hotel reservation software experience is beneficial. Safe food handling experience is needed. Must have reliable transportation and a working smart phone, as well as be comfortable with a background check.
The rate of pay is based on qualifications and experience, and there are ongoing opportunities to earn bonuses to increase pay on a regular basis. We are also exploring additional benefit options for the future, including adding a 401K program and health insurance options.
Primary responsibilities and duties:
- In-charge of all inn operations; overseeing all day-to-day operations of the inn
- Manage and oversee guest reservations and work to increase reservation goals
- Ensure all guest interactions and experiences are positive, warm, and welcoming, and that guest needs are met
- Ensure inn common space and guests rooms are clean, well appointed, organized, and put together
- Oversee and administer breakfast bar planning, food ordering, preparation, food safety, serving, and clean up
- Oversee supply and good inventory, and ordering as needed
- Inspection of inn cleanliness on a daily basis, including assisting with cleaning common areas
- Oversee cleaning and detailing of guest rooms and guest bathrooms by housekeeping team
- Supervise Assistant General Manager and Senior Housekeeper positions
- Oversee interior and exterior maintenance and property needs, and meet with property maintenance or contractors as needed, etc.
- Work in collaboration with our innkeepers at nearby inns, property maintenance personnel, business manager, and the owner
This job entails performing many different tasks throughout the day and requires the ability to manage varying priorities. Weekly on call duty and overnight emergency availability is required. Weekend and holiday availability is also needed (except Thanksgiving and Christmas when our staff are off/on-call is rotated between team members).
We operate as a team and all help out with various duties. We are truly looking for someone who is a team player and, is helpful, is driven, and is friendly. If you would like to work for a small company with big ideas and have a passion for enriching guest experiences, enhancing inn environments, and improving reservations, we would love to hear from you. Please attach a intro letter and resume for consideration. References will also be requested.
Job Type: Full-time
Pay: $55,000.00 - $65,000.00 per year
Benefits:
- Paid time off
Schedule:
- Evenings as needed
- Every weekend
- Holidays
- Monday to Friday
- On call
Work Location: In person
Salary : $55,000 - $65,000