Mail Center Manager - PN: 20067550

BWC is currently operating under a hybrid schedule that may incorporate both teleworking and in-person office hours. Employees must be able to report to the office when requested by management &/or for their initial job training.

What Our Employees Have To Say

BWC conducts an internal engagement survey on an annual basis. Some comments from our employees include:

• BWC has been a great place to work as it has provided opportunities for growth that were lacking in my previous place of work.
• I have worked at several state agencies and BWC is the best place to work.
• Best place to work in the state and with a sense of family and support.
• I love the work culture, helpfulness, and acceptance I've been embraced with at BWC.
• I continue to be impressed with the career longevity of our employees, their level of dedication to service, pride in their work, and vast experience. It really speaks to our mission and why people join BWC and then retire from BWC.
  
  

If you are interested in helping BWC grow, please click this link to read more, and then come back to this job posting to submit your application!

What You’ll Be Doing

• Manages and directs mail operations staff
• Oversees fiscal replenishment of all postage accounts
• Remains in compliance with State and Federal postal rules and procedures
• Serves as liaison between customers, vendors and the United States Postal Service
• Formulates and recommends changes to policies and standard operating procedures impacting mail services
• Supervises assigned staff including facilitating staff meetings; assigning, monitoring and reviewing work; approving or disapproving time off; and conducting performance reviews
• Coordinates with delivery staff and oversees warehouse deliveries
• Orders equipment and supplies for Mailroom
• Maintains delivery equipment including scheduling maintenance, creating monthly reports and monitoring mileage and expenses
  
  

12 mos. trg. or 12 mos. exp. in processing mail, applying U.S. Postal rules, regulations & rates & operating postage equipment; 1 course or 3 mos. exp. in supervisory principles/ techniques.

• Or equivalent of Minimum Class Qualifications For Employment noted above.
  
  

Job Skills: Operational Support

Major Worker Characteristics

Knowledge of: Agency, Division & departmental policies & standard operating procedures*; State & Federal regulations & laws regarding mail handling & delivery; supervisory principles & techniques; labor relations*.

Skill in: personal computers; BWC software (e.g. Microsoft Office products)*.

Ability to: define problems, collect data, establish facts & draw valid conclusions; prepare & maintain accurate records; maintain friendly & productive work environment as supervisor over multiple work units (i.e. mail processing, package delivery).

Organization

Workers' Compensation

Agency Contact Name and Information

Matthew Palte- HCM Sr. Analyst: Matthew.P.2@bwc.ohio.gov

Unposting Date

Feb 10, 2025, 4:59:00 AM

Work Location

William Green Building

Primary Location

United States of America-OHIO-Franklin County-Columbus

Compensation

$25.76 - $31.91

Schedule

Full-time

Work Hours

40

Classified Indicator

Classified

Union

Exempt from Union

Primary Job Skill

Operational Support

Technical Skills

Customer Service, Administrative support/services

Professional Skills

Attention to Detail, Critical Thinking, Customer Focus, Written Communication

Agency Overview

A Little About Us:

With roughly 1,500 employees in seven offices across Ohio, BWC is the state agency that cares for Ohio workers by promoting a culture of safety at work and at home and ensuring quality medical and pharmacy care is provided to injured workers.

For Ohio employers, we provide insurance policies to cover workplace injuries and safety and wellness services to prevent injuries.

Our Culture

BWC is a dynamic organization that offers career opportunities across many different disciplines. BWC employees strive to maintain an inclusive workplace. We begin by being an equal opportunity employer. Employees can participate in and lead employee resource groups, participate in online forums discussing society’s impact on our services and workplace, and learn about how different perspectives can improve leadership skills.

Our Vision

To transform BWC into an agile organization driven by customer success.

Our Mission

To deliver consistently excellent experiences for each BWC customer every day.

Our Core Values

One Agency, Personal Connection, Innovative Leadership, Relentless Excellence.