What are the responsibilities and job description for the Service Supervisor position at Ohio CAT?
Description
Find YOUR fit at Ohio CAT (a division of Ohio Machinery Co.)! Join a winning culture that strives to be the top-performing, dynamic industry leader and partner of choice for the products and solutions that help our customers build, improve, feed, power, and protect our world. Come grow your career - See what opportunities await today!
JOB SUMMARY :
Work with our team to schedule and prioritize work performed in the Oakwood shop and field service work. Lead the shop service team to ensure an efficient, safe, and profitable operation. Will assist in providing customer quotes, reviewing work orders before invoicing, and taking phone calls from internal and external customers. Responsible for implementing company policies and business strategies on Equipment Builds, Equipment Service, and Field Service work. Supervise the day-to-day work schedule for technicians. Keep all rental equipment organized and ready to rent. Take customer service calls during work and after hours. Assist customers with service calls and schedule technicians for service calls. This includes after-hours service calls.
JOB QUALIFICATIONS :
- A high school diploma or equivalent is required.
- Must have three to five years of industry experience.
- Technical knowledge of HVAC equipment is required.
- Must have prior supervisory experience.
KEY COMPETENCIES :
EMPLOYEE BENEFITS :
PHYSICAL REQUIREMENTS :
Primary functions require sufficient physical ability and mobility to work in an office setting; to stand or sit for prolonged periods; to occasionally stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and pull light to moderate amounts of weight; to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard; and to verbally communicate to exchange information. The noise level in the work environment is usually quiet in office settings and moderate to loud in other situations, with both constant and sudden loud noises possible.
EEO, Veterans & Disabled Employer, and VEVRAA / 503 Federal Contractor.
Salary : $1,200
