Network Administration Manager

What You'll Do

Responsible for overall design, maintenance & implementation of secured network architecture (e.g., firewalls, user authorization systems, virtual private networks, intrusion detection systems, high availability systems, load balancers):

• Administers network services in large production environment (i.e., more than 500 remote locations) network that includes data circuits such as T1, DS3, OC3, Metro Ethernet & network equipment (e.g., switches, routers, firewalls)
• Supervises network infrastructure personnel (i.e., reviews network functioning, procedures & documentation, monitors work in progress, orients & trains new staff & recommends training seminars & classes for staff)
• Assists staff in resolving difficult networking problems & answers technical questions
• Establishes & enforces Infrastructure Services Division's (ISD) network unit policies & procedures
• Conducts staff meetings
• Prepares ISD network unit budget & participates in long-range planning; assigns & prioritizes projects & tasks
• Ensures patches & upgrades are installed & appropriate security is maintained
• Establishes & enforces unit policies & procedures
• Maintains communications with customer contacts
• Responds to customer inquiries & requests for information
• Acts as a liaison to other technical sections & departments
• Responds to network emergencies 24 hrs/day, 7 days/week
• Is required to carry cell phone
  
  

Provides Guidance & Technical Advice To The Office Of Information Technology (OIT) Management Regarding Analysis, Planning & Documenting Infrastructure Services Division (ISD) Services

• Develops business cases as required to support strategic initiatives & associated service offerings if appropriate
• Acts as liaison to data center facility staff on power and cooling needs, issues for infrastructure equipment.
• Manages projects associated with PET initiatives
• Manages power requirements for all new initiatives
• Manages projects associated with extension & development of state owned or managed networks
• Works with network providers, state & local governments, educational officials & business communities to market state provided services & telecommunications contract opportunities
• Coordinate activities associated with broadband & outreach activities in support of broadband & initiatives (e.g. Co-Location)
  
  

Supports ISD router-based & switch-based network services while serving as a point of contact for all SOCC tenant & OIT alternative data centers &/or hosting sites regarding power requests & Colocation:

• Manages SOCC tenant & ISD’s remote datacenter(s) request for power & maintains the Master Project List (MPL)
• Attends & supports the Resource Utilization Authority (RUA) meetings.
• Assist SOCC facilities contractor with documentation of power authorization, works closely with facility contractor CBRE or other entities to coordinate with tenants & all facility contractors & occupants, works closely with & acts as interface with facility contractor, General Services Division (GSD) & facility tenants & advises ISD management on all facility matters.
• Provides advice on matters pertaining to facility infrastructure including energy savings techniques.
• Manages installation & configuration of network hardware & software;
• Provides after hour (outside of Call Center normal hours of operations) on call support on a weekly basis for standby engineers and supports escalated or critical (production down) network outages;
• Maintains state-of-the-art awareness of current vendor network offerings, standards, industry best practices
• Evaluates networking courses; cooperates with network management & support teams for inter-divisional connectivity solutions;
• Attends networking seminars & conferences;
• Reviews & evaluates networking hardware, security & software products;
• Manages upgrades with other network & technical personnel;
• Acts as liaison to Department of Administrative Services, IT Services and/or other departments and/or agencies, boards, commissions for linking or sharing computer & communications equipment
  
  

Minimum Qualifications

ECNE or equivalent network certification; 12 mos. trg. or 12 mos. exp. in supervisory principles & techniques.

• Or two or more of following or like network certifications: CNE, CBE & MCP: 12 mos. trg. or 12 mos. exp. in supervisory principles & techniques.
• Or 2 yrs. exp. as Network Administrator 3, 67133.
• Or 12 mos. exp. as Network Administration Supervisor, 67135.
• Or equivalent of Minimum Class Qualifications For Employment noted above.
  
  

Job Skills: Information Technology, Technical Documentation, Network Administration, Budgeting, Interpreting Data, Collaboration, and Developing Others

Knowledge, Skills And Abilities

Knowledge

• Budgeting
• Computer network hardware, software, operating systems & procedures
• Design, maintenance & implementation of large (i.e., more than 100 remote locations) networks
• Employee training & development
• Supervision principles
• Design, maintenance & implementation of networks that includes data circuits such as 56K, T1, DS3
• Network equipment including routers & switches
• HVAC systems
• Power distribution
• Cabling
• Infrastructure network analysis & design
• Computer network hardware, software, operating systems & procedures
• Design, maintenance & implementation of large (i.e., more than 100 remote locations) networks
• Employee training & development
• Supervision & Project principles
• Design, maintenance & implementation of networks that includes data circuits
• Network equipment including routers & switches
• Facility electrical systems including UPS & backup power generator systems & cooling solutions
• Equipment and building power requirements
• Design, maintenance & implementation of networks that include data circuits
  
  

Skill

• Operation of computer terminal & peripherals
  
  

Ability

• Deal with many variables & determine specific action
• Cooperate with co-workers on group projects
• Establish friendly atmosphere as supervisor of work unit
• Define problems, collect data, establish facts & resolve technical problems
• Obtain & maintain valid Ohio driver's license
• Respond to network emergencies on 24X7 basis
• Carry cell phone as required
• Manage multiple projects/tasks with tight deadlines
• Analyze project & resource needs
• Communicate effectively in writing & verbally
• Develop & present telecommunications material to diverse audiences
• Performs other duties as assigned
  
  

Organization

Administrative Services

Agency Contact Name and Information

Mia Genders, Mia.Genders@das.ohio.gov

Unposting Date

Ongoing

Primary Location

United States of America-OHIO-Franklin County-Columbus

Compensation

$45.45 - $64.98 per hour

Schedule

Full-time

Work Hours

M - F: 7am - 4pm

Classified Indicator

Classified

Union

Exempt from Union

Primary Job Skill

Information Technology

Technical Skills

Budgeting, Technical Documentation, Network Administration, Information Technology

Professional Skills

Collaboration, Developing Others, Interpreting Data

Primary Technology

Not Applicable

Agency Overview

About Us:

The Ohio Department of Administrative Services , Office of Information Technology is seeking an experienced and motivated professional to serve as the Network Administration Manager for the Infrastructure Services Division. Led by Director Kathleen C. Madden, DAS is the engine of state government, providing innovative solutions and supporting the efficient operation of state agencies, boards and commissions. The Office of Information Technology at DAS delivers information technology (IT) and telecommunication services to State of Ohio agencies, boards and commissions.