What are the responsibilities and job description for the Network Administration Manager position at Ohio Department of Commerce?

What You'll Do :

Responsible for overall design, maintenance & implementation of secured network architecture (e.g., firewalls, user authorization systems, virtual private networks, intrusion detection systems, high availability systems, load balancers) :

Administers network services in large production environment (i.e., more than 500 remote locations) network that includes data circuits such as T1, DS3, OC3, Metro Ethernet & network equipment (e.g., switches, routers, firewalls)
Supervises network infrastructure personnel (i.e., reviews network functioning, procedures & documentation, monitors work in progress, orients & trains new staff & recommends training seminars & classes for staff)
Assists staff in resolving difficult networking problems & answers technical questions
Establishes & enforces Infrastructure Services Division's (ISD) network unit policies & procedures
Conducts staff meetings
Prepares ISD network unit budget & participates in long-range planning; assigns & prioritizes projects & tasks
Ensures patches & upgrades are installed & appropriate security is maintained
Establishes & enforces unit policies & procedures
Maintains communications with customer contacts
Responds to customer inquiries & requests for information
Acts as a liaison to other technical sections & departments
Responds to network emergencies 24 hrs / day, 7 days / week
Is required to carry cell phone

Provides guidance & technical advice to the Office of Information Technology (OIT) management regarding analysis, planning & documenting Infrastructure Services Division (ISD) services :

Develops business cases as required to support strategic initiatives & associated service offerings if appropriate

Acts as liaison to data center facility staff on power and cooling needs, issues for infrastructure equipment.

Manages projects associated with PET initiatives

Manages power requirements for all new initiatives

Manages projects associated with extension & development of state owned or managed networks

Works with network providers, state & local governments, educational officials & business communities to market state provided services & telecommunications contract opportunities

Coordinate activities associated with broadband & outreach activities in support of broadband & initiatives (e.g. Co-Location)

Supports ISD router-based & switch-based network services while serving as a point of contact for all SOCC tenant & OIT alternative data centers & / or hosting sites regarding power requests & Colocation :

Manages SOCC tenant & ISD's remote datacenter(s) request for power & maintains the Master Project List (MPL)

Attends & supports the Resource Utilization Authority (RUA) meetings.

Assist SOCC facilities contractor with documentation of power authorization, works closely with facility contractor CBRE or ither entities to coordinate with tenants & all facility contractors & occupants, works closely with & acts as interface with facility contractor, General Services Division (GSD) & facility tenants & advises ISD management on all facility matters.

Provides advice on matters pertaining to facility infrastructure including energy savings techniques.

Manages installation & configuration of network hardware & software;

Provides after hour (outside of Call Center normal hours of operations) on call support on a weekly basis for standby engineers and supports escalated or critical (production down) network outages;

Maintains state-of-the-art awareness of current vendor network offerings, standards, industry best practices

Evaluates networking courses; cooperates with network management & support teams for inter-divisional connectivity solutions;

Attends networking seminars & conferences;

Reviews & evaluates networking hardware, security & software products;

Manages upgrades with other network & technical personnel;

Acts as liaison to Department of Administrative Services, IT Services and / or other departments and / or agencies, boards, commissions for linking or sharing computer & communications equipment

At the State of Ohio, we take care of the team that cares for Ohioans. We provide a variety of quality, competitive benefits to eligible full-time and part-time employees

For a list of all the State of Ohio Benefits, visit our Total Rewards website ! Our benefits package includes :

Medical Coverage

Free Dental, Vision and Basic Life Insurance premiums after completion of eligibility period

Paid time off, including vacation, personal, sick leave and 11 paid holidays per year

Childbirth, Adoption, and Foster Care leave

Education and Development Opportunities (Employee Development Funds, Public Service Loan Forgiveness, and more)

Public Retirement Systems ( such as OPERS, STRS, SERS, and HPRS ) & Optional Deferred Compensation ( Ohio Deferred Compensation )

Benefits eligibility is dependent on a number of factors. The Agency Contact listed above will be able to provide specific benefits information for this position.

Qualifications

Minimum Qualifications :

ECNE or equivalent network certification; 12 mos. trg. or 12 mos. exp. in supervisory principles & techniques.

Or two or more of following or like network certifications : CNE, CBE & MCP : 12 mos. trg. or 12 mos. exp. in supervisory principles & techniques.

Or 2 yrs. exp. as Network Administrator 3, 67133.

Or 12 mos. exp. as Network Administration Supervisor, 67135.

Or equivalent of Minimum Class Qualifications For Employment noted above.

Job Skills : Information Technology, Technical Documentation, Network Administration, Budgeting, Interpreting Data, Collaboration, and Developing Others

Knowledge, Skills and Abilities :

Knowledge

1. Budgeting

2. Computer network hardware, software, operating systems & procedures

3. Design, maintenance & implementation of large (i.e., more than 100 remote locations) networks

4. Employee training & development

5. Supervision principles

6. Design, maintenance & implementation of networks that includes data circuits such as 56K, T1, DS3

7. Network equipment including routers & switches

8. HVAC systems

9. Power distribution

10. Cabling

11. Infrastructure network analysis & design

12. Computer network hardware, software, operating systems & procedures

13. Design, maintenance & implementation of large (i.e., more than 100 remote locations) networks

14. Employee training & development

15. Supervision & Project principles

16. Design, maintenance & implementation of networks that includes data circuits

17. Network equipment including routers & switches

18. Facility electrical systems including UPS & backup power generator systems & cooling solutions

19. Equipment and building power requirements

20. Design, maintenance & implementation of networks that include data circuits

Skill

1. Operation of computer terminal & peripherals

Ability

1. Deal with many variables & determine specific action

2. Cooperate with co-workers on group projects

3. Establish friendly atmosphere as supervisor of work unit

4. Define problems, collect data, establish facts & resolve technical problems

5. Obtain & maintain valid Ohio driver's license

6. Respond to network emergencies on 24X7 basis

7. Carry cell phone as required

8. Manage multiple projects / tasks with tight deadlines

9. Analyze project & resource needs

10. Communicate effectively in writing & verbally

11. Develop & present telecommunications material to diverse audiences

12. Performs other duties as assigned

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