What are the responsibilities and job description for the OHLEG Support Specialist 1-AG position at Ohio Department of Commerce?

What You Will Do :

The Ohio Attorney General's Office is currently seeking an experienced individual for an OHLEG Support Specialist vacancy in the Bureau of Criminal Investigation (BCI) Section, London Ohio office. This position will report to the London location daily. The Bureau of Criminal Investigation, known as BCI, is the state's official crime lab serving the criminal justice community and protecting Ohio families. BCI also provides expert criminal investigative services to local, state, and federal law enforcement agencies upon request. With offices throughout the state, BCI stands ready to respond 24 / 7 to local law enforcement agencies' needs at no cost to the requesting agency.

The successful candidate will provide technical support to the state's law enforcement community regarding access to the Ohio Law Enforcement Gateway (OHLEG). These and other important duties include :

Handle incoming crime tips and communicate with BCI Special Agents, LEADS, and law enforcement on unique needs and challenges.
Assist Sheriffs' Offices with registries.
Receiving and prioritizing calls based on urgency and importance.
Process requests for access to the Ohio Law Enforcement Gateway (OHLEG).
Enter data into computer system for record keeping.
Perform inquiries and criminal history checks for multiple law enforcement staff through NCIC.
Provide information, instructions and assistance to the public within scope of authority.
Verify and issue Missing Adult Alerts as necessary.
Maintain daily log of calls and tasks performed.
Offer support and information to the public in accordance with BCI policies and procedures.
Respond to calls on the Human Trafficking Hotline.
Multitasking
Take on additional tasks as assigned.

At the State of Ohio, we take care of the team that cares for Ohioans. We provide a variety of quality, competitive benefits to eligible full-time and part-time employees

For a list of all the State of Ohio Benefits, visit our Total Rewards website ! Our benefits package includes :

Medical Coverage

Free Dental, Vision and Basic Life Insurance premiums after completion of eligibility period

Paid time off, including vacation, personal, sick leave and 11 paid holidays per year

Childbirth, Adoption, and Foster Care leave

Education and Development Opportunities (Employee Development Funds, Public Service Loan Forgiveness, and more)

Public Retirement Systems ( such as OPERS, STRS, SERS, and HPRS ) & Optional Deferred Compensation ( Ohio Deferred Compensation )

Benefits eligibility is dependent on a number of factors. The Agency Contact listed above will be able to provide specific benefits information for this position.

Qualifications

24 mos. trg. or 24 mos. exp. in criminal justice information systems, OR operation & maintenance of personal computers.

Or completion of associate core program in Criminal Justice, Public Safety, Emergency Management, Information Technology, Computer Science, Criminal Justice with specialization in information systems, or related course of study.

Job Skills : Professional, Collaboration, Attention to Detail, Strategic Thinking, Verbal Communication, Written Communication

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OHLEG Support Specialist 1-AG

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