What are the responsibilities and job description for the Information Technologist 1 - Intermittent - PN20098820 position at Ohio Department of Health?
What You'll Do
The Bureau of Maternal, Child, and Family Health is seeking an intermittent Information Technologist 1 for the WIC Help Desk. This position is critical in providing support and service to local WIC staff working directly with participants of the Ohio WIC program. Key responsibilities include:
OR
2 courses in computer science or information systems.
OR
Equivalent Of Minimum Class Qualifications For Employment Noted Above.
Job Skills: Information Technology
Technical Skills: Operational and Administrative Support, Computer Literacy, Customer Service, Database Administration
Professional Skills: Collaboration, Attention to Detail, Interpreting Data, Problem Solving, Confidentiality
EDUCATIONAL TRANSCRIPT REQUIREMENTS: Official educational transcripts are required for all post-high school educational accomplishments, coursework or degrees claimed on the application. Applicants will be required to submit an official transcript prior to receiving a formal offer of employment.
Please note that a transcript is considered "official" only if it is an original copy from the educational institution and includes an institutional watermark, ink stamp or embossed stamp. Transcripts printed from the institution's website will not be accepted. ODH reserves the right to assess the academic credibility of an educational entity's award of a putative degree.
Organization
Health
Agency Contact Name and Information
Kristi Williams (kristi.williams@odh.ohio.gov)
Unposting Date
Mar 7, 2025, 10:59:00 PM
Work Location
Health Department Building
Primary Location
United States of America-OHIO-Franklin County-Columbus
Compensation
$24.66
Schedule
Full-time
Classified Indicator
Unclassified
Union
OCSEA
Primary Job Skill
Information Technology
Technical Skills
Computer Literacy, Customer Service, Database Administration, Information Technology, Operational and Administrative Support
Professional Skills
Attention to Detail, Collaboration, Critical Thinking, Interpreting Data, Problem Solving, Confidentiality
Primary Technology
Database Support
Agency Overview
Information Technologist 1
A Bout Us
Our mission at the Ohio Department of Health (ODH) is advancing the health and well-being of all Ohioans. Our agency is committed to building a modern, vibrant public health system that creates the conditions where all Ohioans flourish.
Women, Infants, and Children (WIC) is the Special Supplemental Nutrition Program for Women, Infants, and Children. WIC helps eligible pregnant and breastfeeding women, women who recently had a baby, infants, and children up to 5 years of age.
The Bureau of Maternal, Child, and Family Health is seeking an intermittent Information Technologist 1 for the WIC Help Desk. This position is critical in providing support and service to local WIC staff working directly with participants of the Ohio WIC program. Key responsibilities include:
- Provide education on WIC Certification System and Ohio WIC policies & procedures as it relates to Information Technology
- Provide access to WIC Certification System, determine user access levels, and reset passwords
- Trouble shoot general computer issues (speed, internet issues, connectivity issues to monitors and docking stations)
- Troubleshoot issues with WIC Certification System/Application, card readers, and benefits receipt printers
- Install software, card readers, and receipt printers for local WIC projects
- Resolve WIC benefit redemption issues
- Restore WIC benefits for transferred participants
- Assist with Farmers’ Market coupon issues
OR
2 courses in computer science or information systems.
OR
Equivalent Of Minimum Class Qualifications For Employment Noted Above.
Job Skills: Information Technology
Technical Skills: Operational and Administrative Support, Computer Literacy, Customer Service, Database Administration
Professional Skills: Collaboration, Attention to Detail, Interpreting Data, Problem Solving, Confidentiality
EDUCATIONAL TRANSCRIPT REQUIREMENTS: Official educational transcripts are required for all post-high school educational accomplishments, coursework or degrees claimed on the application. Applicants will be required to submit an official transcript prior to receiving a formal offer of employment.
Please note that a transcript is considered "official" only if it is an original copy from the educational institution and includes an institutional watermark, ink stamp or embossed stamp. Transcripts printed from the institution's website will not be accepted. ODH reserves the right to assess the academic credibility of an educational entity's award of a putative degree.
Organization
Health
Agency Contact Name and Information
Kristi Williams (kristi.williams@odh.ohio.gov)
Unposting Date
Mar 7, 2025, 10:59:00 PM
Work Location
Health Department Building
Primary Location
United States of America-OHIO-Franklin County-Columbus
Compensation
$24.66
Schedule
Full-time
Classified Indicator
Unclassified
Union
OCSEA
Primary Job Skill
Information Technology
Technical Skills
Computer Literacy, Customer Service, Database Administration, Information Technology, Operational and Administrative Support
Professional Skills
Attention to Detail, Collaboration, Critical Thinking, Interpreting Data, Problem Solving, Confidentiality
Primary Technology
Database Support
Agency Overview
Information Technologist 1
A Bout Us
Our mission at the Ohio Department of Health (ODH) is advancing the health and well-being of all Ohioans. Our agency is committed to building a modern, vibrant public health system that creates the conditions where all Ohioans flourish.
Women, Infants, and Children (WIC) is the Special Supplemental Nutrition Program for Women, Infants, and Children. WIC helps eligible pregnant and breastfeeding women, women who recently had a baby, infants, and children up to 5 years of age.
Salary : $25
