What are the responsibilities and job description for the Highway Patrol Radio Dispatcher Supervisor position at Ohio Department of Public Safety?
Ohio Department of Public Safety- Ohio State Highway Patrol
Report in location: 2855 West Dublin Granville Road Columbus OH 43235
Work Hours: Rotating 24 Hour Shifts
Oversee all dispatching & related activities for assigned center & supervise Highway Patrol Radio Dispatcher (HPRD) personnel in the use of the Law Enforcement Automated Data System (LEADS), Multi-Agency Radio Communication System (MARCS) Radios, & Computer Aided Dispatch System (CAD) in order to dispatch officers & equipment to assist the public & other agencies (i.e., provide direct supervision of HPRD staff in assigned dispatch centers (e.g., prepare schedules for personnel, handle payroll functions & entry, approve leave requests, complete performance evaluations & administer selection process by tracking applications & directing interviews, recommend selection of personnel, & make recommendations on staffing levels); provide guidance concerning dispatch operations, administer use of LEADS by supervising operator's use of & entries into system; develop & implement communication center programs &/or policies (i.e., review existing policies & procedures related to dispatching, advise & provide input on dispatching related issues to include, but not limited to, Computer Aided Dispatch (CAD), training & equipment needs); evaluate & identify possible training needs of staff & investigate possible Law Enforcement Automated Data System rule infractions (i.e., coordinate training of newly-hired employees through structured orientation program throughout division, oversee roll call training, policy & procedure, dispatch center specific training & training programs to provide pertinent & timely training)); Assist with administrative investigations concerning subordinate rule violations; Utilize CAD system to receive & transmit radio communications dispatching law enforcement, other state agencies, &/or equipment for the purpose of law enforcement, traffic control, accident investigation, motorist assistance & security; Operate LEADS terminal to receive & transmit messages.
Perform quality review checks (e.g., voice recorder, CAD Reporting, LEADS, & other dispatcher specific entries) & creates statistical reports for administrative staff.
Attend Dispatcher Supervisor In-Service; Assist District Staff with Quality Review Audits (QRA); Attend meetings with District Staff, Post Management Team, and Dispatch Management Team; Attend meetings concerning Highway Patrol dispatching and communications center for assigned area; Prepare & provide material relating to dispatch center audits; Perform other duties as assigned.
12 mos. exp. in operation of computer aided dispatch software; 12 mos. trg. or 12 mos. exp. in Federal Communication Commission rules & regulations; 6 mos. trg. or 6 mos. exp. on Law Enforcement Automated Data System; 3 mos. trg. or 3 mos. exp. in employee training & development; 3 mos. trg. or 3 mos. exp. in public relations.
Technical Skills: Dispatch
Professional Skills: Adaptability, Attention to Detail
Organization
Public Safety
Agency Contact Name and Information
Greg Hoseus gehoseus@dps.ohio.gov
Unposting Date
Jan 20, 2025, 11:59:00 PM
Work Location
Critical Info and Comm Ctr
Primary Location
United States of America-OHIO-Franklin County-Columbus
Compensation
$28.08
Schedule
Full-time
Work Hours
Rotating 24 Hour Shifts
Classified Indicator
Classified
Union
Exempt from Union
Primary Job Skill
Dispatch
Technical Skills
Dispatch
Professional Skills
Adaptability, Attention to Detail
Agency Overview
Our mission is to save lives, reduce injuries and economic loss, administer Ohio's motor vehicle laws and preserve the safety and wellbeing of all citizens.
Report in location: 2855 West Dublin Granville Road Columbus OH 43235
Work Hours: Rotating 24 Hour Shifts
Oversee all dispatching & related activities for assigned center & supervise Highway Patrol Radio Dispatcher (HPRD) personnel in the use of the Law Enforcement Automated Data System (LEADS), Multi-Agency Radio Communication System (MARCS) Radios, & Computer Aided Dispatch System (CAD) in order to dispatch officers & equipment to assist the public & other agencies (i.e., provide direct supervision of HPRD staff in assigned dispatch centers (e.g., prepare schedules for personnel, handle payroll functions & entry, approve leave requests, complete performance evaluations & administer selection process by tracking applications & directing interviews, recommend selection of personnel, & make recommendations on staffing levels); provide guidance concerning dispatch operations, administer use of LEADS by supervising operator's use of & entries into system; develop & implement communication center programs &/or policies (i.e., review existing policies & procedures related to dispatching, advise & provide input on dispatching related issues to include, but not limited to, Computer Aided Dispatch (CAD), training & equipment needs); evaluate & identify possible training needs of staff & investigate possible Law Enforcement Automated Data System rule infractions (i.e., coordinate training of newly-hired employees through structured orientation program throughout division, oversee roll call training, policy & procedure, dispatch center specific training & training programs to provide pertinent & timely training)); Assist with administrative investigations concerning subordinate rule violations; Utilize CAD system to receive & transmit radio communications dispatching law enforcement, other state agencies, &/or equipment for the purpose of law enforcement, traffic control, accident investigation, motorist assistance & security; Operate LEADS terminal to receive & transmit messages.
Perform quality review checks (e.g., voice recorder, CAD Reporting, LEADS, & other dispatcher specific entries) & creates statistical reports for administrative staff.
Attend Dispatcher Supervisor In-Service; Assist District Staff with Quality Review Audits (QRA); Attend meetings with District Staff, Post Management Team, and Dispatch Management Team; Attend meetings concerning Highway Patrol dispatching and communications center for assigned area; Prepare & provide material relating to dispatch center audits; Perform other duties as assigned.
12 mos. exp. in operation of computer aided dispatch software; 12 mos. trg. or 12 mos. exp. in Federal Communication Commission rules & regulations; 6 mos. trg. or 6 mos. exp. on Law Enforcement Automated Data System; 3 mos. trg. or 3 mos. exp. in employee training & development; 3 mos. trg. or 3 mos. exp. in public relations.
- Or 12 mos. exp. as Highway Patrol Radio Dispatcher, 52461.
- Or equivalent of Minimum Class Qualifications For Employment noted above.
Technical Skills: Dispatch
Professional Skills: Adaptability, Attention to Detail
Organization
Public Safety
Agency Contact Name and Information
Greg Hoseus gehoseus@dps.ohio.gov
Unposting Date
Jan 20, 2025, 11:59:00 PM
Work Location
Critical Info and Comm Ctr
Primary Location
United States of America-OHIO-Franklin County-Columbus
Compensation
$28.08
Schedule
Full-time
Work Hours
Rotating 24 Hour Shifts
Classified Indicator
Classified
Union
Exempt from Union
Primary Job Skill
Dispatch
Technical Skills
Dispatch
Professional Skills
Adaptability, Attention to Detail
Agency Overview
Our mission is to save lives, reduce injuries and economic loss, administer Ohio's motor vehicle laws and preserve the safety and wellbeing of all citizens.
Salary : $28
