Position Summary:

The Instructional Resources Coordinator is dedicated to supporting the Executive Director of Instructional Resources, library staff, tutoring services, accessibility services, and the Testing Center. The Coordinator will play an essential role at the Front Desk of Spangler Learning Center, answering the phone, fielding questions, and helping faculty, students, and staff with whatever they need. Additionally, the Coordinator will assist with essential library functions, such as checking in/out items, processing returns, handling OhioLINK exchanges, shelving books, and promoting events, as well as supporting all other areas of Instructional Resources on an as-needed basis. Reports to Executive Director of Instructional Resources.

Essential Duties:

• Maintains an attentive, friendly, and knowledgeable presence at the Front Desk, including answering phone calls, checking in/out materials, connecting students and faculty with additional support, and creating an inviting atmosphere for all patrons.
• Works with librarians to support a variety of circulation efforts including answering the phone, checking out items to patrons, processing returns, assisting students in locating items, answering directional questions, etc.
• Supervises student workers in the processing of OhioLINK items both incoming and outgoing; processes OhioLINK items in the absence of students.
• Supports full-time staff in managing student workers, including giving directions, assigning tasks, and helping with their schedules to ensure coverage of the Front Desk.
• Helps monitor the behavior of patrons utilizing the building to prevent theft and/or destruction of materials and equipment.
• Works with ODU Public Safety when there is a safety concern, building issue, emergency, or patrons that need assistance (escorts, lost and found, etc.).
• Coordinates displays, flyers, and communication plans for sponsored events.
• Communicates building hours via library web page, signage, and Front Desk voice mail.
• Supports the Executive Director on tasks related to Affordable Learning Initiatives, PantherLearn, adjunct onboarding, online course management, training and development, documentation, accessibility, data analysis, and others that may arise on an as-needed basis.
• Occasionally monitors tests in the Testing Center, fills in for student workers or other staff, and creates content for social media and other platforms.
• Other duties as assigned.

Qualifications

• Bachelor's degree required, preferred experience in a University library
• Proficiency with Microsoft 365 products, experience with Canva or similar platforms, fluid user of social media and other communication tools required.
• Excellent interpersonal, organizational, writing, and communication skills.
• Committed to helping students achieve success with a high level of professionalism and integrity.

Physical Demands:

• Routine physical demands for an office environment.
• Frequent standing or walking.
• Sitting at a desk or in meetings for extended periods of time.
• Ability to lift/move up to 25lbs.
• Operate all computer equipment, copier, printer, telephone, calculator and facsimile machine.

Additional Information:

• Generally responsible for the safety of own work area, the area currently working in, and attention to safety displayed by direct reports.

Ohio Dominican University is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees, as we respect and seek to empower each individual and support the various cultures, perspectives, skills and experiences within our workforce.