Regional Director-Operations

Your story. Our mission. A perfect match.

Your story. Our mission. A perfect match. You have a place at OhioGuidestone, the state's leader in behavioral health! OhioGuidestone is the state’s leader in community behavioral health care, serving around 26,000 Ohioans each year. We focus on the needs of the whole person by providing telehealth and in-person prevention services, as well as mental health and substance use treatment. As we help people navigate the most difficult times in their lives—with compassion and respect—we ultimately empower them to take steps towards a healthier future.

OhioGuidestone is seeking a qualified candidate to join our dynamic leadership team! OhioGuidestone is a large, comprehensive non-profit organization serving vulnerable children, families, and adults through a variety of innovative and focused programs spanning multiple counties throughout Ohio. In this role, you will be responsible for supporting the Regional Vice President by developing and executing strategic operating plans and programs for the Northwest region.

Essential Functions:

• Demonstrate the values and guiding principles of Our Promise each and every day, performing with the highest standards of excellence, integrity and ethics.

• In conjunction with Regional VP, develop and execute strategic operating plans and goals for assigned division/sites.

• Support Regional VP in setting cultural tone; meet regularly with extended team to ensure transparency, understanding, safety, accountability and alignment

• Manage financial and revenue growth, work with leadership team to ensure accuracy for reporting, forecasting and budgeting processes.

• Collaborate with community partners to support region needs; serve as representative/brand ambassador for region (e.g. attend client and community engagement events as requested or required).

• Collaborate with leadership team to develop and refine processes to continually improve operations and workflows; participate in quality improvement projects (using lean or kaizen techniques) as team lead or member of leadership team.

• Promote clinical/service excellence to ensure staff and client/patient satisfaction by proactively addressing concerns through meaningful measures and interventions.

• Ensure that each site meets all internal and external Standards of Conduct as well as all COA, EAGLE, legal and regulatory requirements.

• Provide support and guidance to team members as needed to achieve monthly and annual goals.

• Collaborate with Human Resources to develop, implement, and maintain effective strategies for the recruitment and retention of a culturally diverse team; lead team members using a performance support process that includes goal setting, routine feedback, and ongoing development.

• Create and sustain an organizational culture that fosters inclusiveness and equity.

• Demonstrate positive leadership, promote an inclusive work environment and present the Agency in the most positive light with all internal and external contacts.

• Exhibit positivity, flexibility and a willingness to take on new responsibilities as requested or required.

Education & Experience:

• Master’s Degree in a Behavioral Health Related field; with state-approved license and experience combination.

• 5 years’ experience in a behavioral health care setting leading teams, providing supervision to Administrative and Clinical roles and maintaining budgets.

• Demonstrated ability to achieve objectives in collaboration with other functional areas.

Qualifications:

• Mission driven; strong desire to make an impact.

• Strong leadership and coaching skills, ability to obtain buy-in, and enhance workplace culture.

• Effective interpersonal skills; able to speak effectively with individuals and/or groups of people.

• Ability to facilitate meetings, ensuring that all viewpoints, ideas and problems are addressed.

• Ability to customarily and regularly exercise discretion and good professional judgment.

• Strong organizational skills; able to handle multiple priorities with strict attention to detail and perform work independently.

• Strong collaboration skills; works well in a highly matrixed organization, and with internal and external senior-level stakeholders.

• Flexible and adaptable - able to quickly and smoothly change direction based upon stakeholder or management direction, while remaining extremely organized and following tight deadlines.

• Possess a valid Ohio Driver’s License with a safe driving record and valid insurance.

• Successfully meet pre-employment drug screen, physical exam and tuberculosis test requirements.

• Successfully meet all pre-employment background requirements.

Working Conditions:

Working conditions described are representative of those that must be met by an employee while performing the essential duties of this position. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties. Smoke-free working environment.

What We Offer:

• NEW higher pay rates

• Clear career ladder for development path in various roles

• Competitive medical benefits including a zero-premium medical plan option for employee or employee children!

• Free CEU trainings

• 10 paid holidays; including two float holidays

• Flexible work schedules to support work/life balance

• Flexible work opportunities to support varying career paths, job roles, intern to hire, and locations

• 401(k) with employer match option

• Employment Assistance Program (EAP)

• Mileage reimbursement

• Free licensure supervision

• Recognition and rewards

EEO/Other statement:

At OhioGuidestone we care about the health and safety of our employees. OhioGuidestone requires applicants to complete a pre-employment screening process upon receipt of an offer of employment. We require and cover the cost of fingerprint background screening, physical, Tuberculosis test, and drug screen after an employment offer is made. Any employment offer is contingent upon receipt of all satisfactory pre-employment screenings. We believe that fostering a workforce that reflects diverse backgrounds, experiences, and perspectives strengthens our organization. Embracing diversity not only promotes a culture of respect and belonging, but it also enhances creativity, innovation, and problem-solving, ultimately contributing to our collective success.

Experience

• 5 year(s): Behavioral health experience

Education

• Masters or better in Health Administration or related field

Skills

• R-Leadership
• R-Engagement
• R-Data Analysis

Behaviors

• Innovative: Consistently introduces new ideas and demonstrates original thinking
• Leader: Inspires teammates to follow them
• Dedicated: Devoted to a task or purpose with loyalty or integrity

Motivations

• Flexibility: Inspired to perform well when granted the ability to set your own schedule and goals
• Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization
• Self-Starter: Inspired to perform without outside help