What are the responsibilities and job description for the Senior Systems Analyst - Epic Principal Trainer position at OhioHealth?
Description
Summary : Serves in a leadership role in the curriculum lifecycle for assigned applications including workflow analysis, development of new curriculum (requirements, design, build, and test), and curriculum maintenance (deployment, operations, and optimization). Collaborates with user departments to identify, analyze, and support ongoing needs while achieving Service Level Agreements (SLAs) relative to the supported applications. Leads or participates in process improvement activities related to Training Operations.
Minimum Qualifications :
Bachelor's Degree (Required)
- Degree Or Equivalent Experience
- Field of Study : Healthcare
- Field of Study : Nursing
- Field of Study : Education
- Field of Study : Health Information Management
- Field of Study : related field.
- Years of experience : 8
DESIRED ATTRIBUTES :
RESPONSIBILITIES AND DUTIES
40% - Operational Excellence
The Senior Principal Trainer (Sr PT) is responsible for designing and implementing customized training programs that align with strategic goals. They evaluate and refine training strategies based on feedback, ensuring continuous improvement. Additionally, they mentor other trainers, demonstrating best practices and innovative techniques. The Sr PT collaborates with various departments to streamline processes and optimize resources, providing leadership and commitment to fostering a competent, motivated workforce. Their efforts ensure the company remains at the forefront of industry standards.
20% - Curriculum Management
The Sr PT is responsible for overseeing the maintenance and enhancement of CareConnect curriculum, ensuring it meets the strategic goals of the organization. They evaluate feedback to refine and improve the curriculum continuously. Additionally, they document operational workflows to support training activities and oversee the building and maintenance of the training environment. The Sr PT also ensures effective communication during releases and upgrades, providing a comprehensive and up-to-date curriculum management system.
30% - Request / Incident Management
The Sr PT is responsible for handling end-user requests and incidents with utmost efficiency and professionalism. They ensure that all requests are promptly evaluated, assigned, and resolved, maintaining open communication channels with users throughout the process. The Sr PT documents all incidents and resolutions meticulously, contributing to a comprehensive knowledge base that aids in future problem-solving efforts. They collaborate with other IT teams to identify trends, implement preventive measures, and refine processes, ensuring a seamless and responsive incident management system.
10% - Administration and Duties as assigned.
AGE SPECIFIC COMPETENCIES Knowledge and application of growth and development principles. Utilization of effective communication strategies. Implementation of specific technical factors.
Work Shift :
Scheduled Weekly Hours :
Department
CareConnect Training
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