Meter Reader Technician Trainee

Job Overview:

This is an entry level position involving routine field work in accurately reading and recording water consumption of utility customers using a handheld electronic meter reading device and for inspecting services for operation, maintenance and location.

Duties & Responsibilities:

Performs customer service functions; meets with customers in the field to answer questions, provide assistance and relay information related to water meters, water consumption, water leaks, billing issues, procedures, or other issues; responds to routine questions, complaints, or requests for service; investigates abnormal readings and initiates problem resolution.

Learns and navigates assigned routes.

May have to disconnects water service for termination of service.

Performs manual work functions associated with meter reading and maintenance activities, which may include locating buried meters, removing old meters, installing new meters, testing meters, testing water line pressure, replacing parts, trimming/pruning shrubs/trees around meter boxes, removing/replacing meter box lids, cleaning meter parts/components, cleaning out meter boxes, removing pests/rodents from meter area, digging/removing dirt/debris from meter boxes, digging ditches/trenches, shoveling materials, or lifting/moving heavy materials.

Performs general/preventive maintenance tasks necessary to keep vehicles, equipment and tools in operable condition, which may include inspecting equipment, refueling vehicles, checking fluid levels, replacing fluids, greasing equipment, washing/cleaning equipment, and cleaning work area; monitors equipment operations to maintain efficiency and safety; reports faulty equipment.

Follows safety procedures, utilizes safety equipment, and monitors work environment to ensure safety of employees, the public and other individuals.

Performs other related duties as required.

Knowledge, Skills & Abilities:

Ability to accurately read utility meters and enter those reads in industry standard handheld device;

Knowledge of the geography and street locations within OUA’s service area;

Ability to carry out instructions furnished in written or oral, or diagrammatic form, and write clearly and legibly.

Ability to perform clerical duties, including making simple calculations rapidly and accurately.

Ability to deal with and maintain effective working relationships with the public, fellow employees, and other department personnel in a tactful manner.

Will be required to work in adverse weather to assist in the restoration of service to customers during emergencies;

Physical Requirements:

Lifting/moving and carrying heavy materials; balancing; walking; crouching; standing; kneeling; bending; stooping; climbing stairs; driving; detecting odors. No restrictions to reaching above shoulders; use of fingers; use of both eyes; pulling; pushing; and/or twisting; exert moderate, though not constant physical effort; and ability to perceive and discriminate colors or shades of colors, sounds, depth, texture, and visual cases and signals.

Environmental Conditions:

Performance of essential functions may require exposure to adverse environmental conditions, such as dirt, dust, pollen, odors, wetness, humidity, rain, fumes, slippery and uneven surfaces; temperature and noise extremes, machinery, traffic hazards, bright/dim light, toxic agents, underbrush or animals/wildlife, working closely with others, and working alone.

Minimum Qualifications:

Possess a High School diploma or GED;

Must possess and maintain an appropriate valid State of Florida Driver’s License.

Job Type: Full-time

Pay: From $19.05 per hour

Expected hours: 40 per week

Benefits:

• Dental insurance
• Employee assistance program
• Health insurance
• Health savings account
• Life insurance
• On-the-job training
• Paid time off
• Paid training
• Retirement plan
• Tuition reimbursement
• Vision insurance

Schedule:

• 10 hour shift
• Day shift

Work Location: In person

Salary : $19