What are the responsibilities and job description for the Bedding Sales Representative position at Oki Furniture Fair?
About Company:
ABOUT US /Furniture Fair has grown into the premier location for home furnishings in the Ohio and Kentucky and Indiana regions.. For over 61 years Furniture Fair, a family owned and operated business, has provided a tradition of quality home furnishings at Fair prices, while continually improving our services to meet and exceed our customers' expectations. To achieve our mission we apply Honesty, Integrity, and Professionalism in our dealings with each other and our customers. For this reason, our extended Furniture Fair family includes many employees with a tenure of more than 20 years. Check us out at www.furniturefair.net
About the Role:
The Bedding Sales Representative plays a crucial role in driving sales and enhancing customer satisfaction within the bedding industry. This position involves engaging with customers to understand their needs and preferences, providing tailored product recommendations, and ensuring a seamless purchasing experience. The representative will be responsible for maintaining product knowledge and staying updated on industry trends to effectively communicate the benefits of various bedding products. Additionally, the role requires building and nurturing relationships with customers to encourage repeat business and referrals. Ultimately, the success of this position is measured by sales performance, customer feedback, and the ability to create a positive shopping environment.
Minimum Qualifications:
- High school diploma or equivalent.
- Proven experience in retail sales or customer service.
Preferred Qualifications:
- Experience in the bedding or home goods industry.
- Familiarity with point-of-sale systems and inventory management.
Responsibilities:
- Engage with customers to assess their bedding needs and provide personalized product recommendations.
- Maintain an in-depth knowledge of the product range, including features, benefits, and pricing.
- Process sales transactions accurately and efficiently while ensuring a high level of customer service.
- Follow up with customers post-purchase to ensure satisfaction and address any concerns.
- Collaborate with team members to achieve sales targets and contribute to a positive team environment.
Skills:
Strong communication skills are essential for effectively engaging with customers and understanding their needs. Sales skills are utilized daily to persuade customers and close sales, while customer service skills ensure that all interactions are positive and helpful. Problem-solving skills come into play when addressing customer inquiries or concerns, allowing the representative to provide effective solutions. Time management skills are important for balancing multiple customer interactions and administrative tasks efficiently. Additionally, a keen attention to detail is necessary for accurately processing transactions and maintaining inventory records.
