Training and Development Specialist

Description

The mission of Oklahoma Central Credit Union is to make a difference in the lives of our employees, our members, and the communities we serve. We know we must make a difference in the lives of our employees for them to make a difference for our members and communities.

Your role:

In your role as Training and Development Specialist, you will develop, deliver, and evaluate various training programs to enable new and existing employees to excel in their roles. 

In this role you will:

• Facilitate training programs using a variety of delivery methods, including classroom, on-site, virtual and e-learning that are in alignment with and support the development and strategic needs of the credit union
• Create, evaluate, design and update training materials and procedure manuals as needed, including facilitator guides, participant guides
• Analyze training opportunities, determine desired performance results, and maintain integrity and quality of programs
• Track the progress of trainees through routine tests, observation, and feedback from supervisors; evaluate the effectiveness of the current training
• Maintain training programs that are accurate, thorough, effective, relevant, and compliant with all laws and regulations
• Develop and implement new methods, procedures, solutions, concepts and/or applications of existing designs, procedures, or programs
• Create and maintain a positive and professional learning environment
• Complete required reports and documents; attend meetings as required
• Establish relationships with vendors to provide additional outside training programs
• Deliver service to both internal and external members that are in alignment with the credit union’s Service Standards and meet all established service goals
• Contribute work and effort to group performance to meet agreed upon objectives and achieve team success
• Maintain up to date knowledge of best practices in talent development and training
• Comply with the requirements of all Credit Union policies, procedures, and guidelines including but not limited to the Bank Secrecy Act and Anti-Money Laundering regulations as they relate to the position
• Comply with all security guidelines related to physical and information security

Some of the many reasons to join our team include:

• Competitive pay - Cha-ching!
• Work-life balance - Your family, hobbies, and life outside of work are important to us!
• 401 (k) retirement plan - You contribute to our future, so we contribute to yours!
• Best-in-class healthcare coverage - Helping you stay healthy!
• Generous PTO and federal holidays - We prioritize what matters!
• Community Service - We believe in giving back to the community and you'll receive up to 40 hours of paid volunteer time off!

Requirements

Who we're looking for:

Professionalism comes naturally to you. You enjoy training high performing teams and have a passion for teaching. You enjoy designing and developing engaging and interactive training using a variety of methods. You know how to synthesize and present complex information to a broad spectrum of audiences in a clear and concise manner. You naturally build strong relationships and establish credibility with a wide range of leaders and participants as a trusted colleague. You are a self-starter and are no stranger to a fast-paced environment and tight deadlines, and you are relentless in ensuring that work is completed through effective organization and task management.

You'll need to have:

• High school degree, GED or higher
• Three or more years of similar or related experience

Even better if you have:

• Bachelor's degree or higher
• Experience working in a financial or banking institution
• Proficient in Microsoft Office Suite, Learning Management Systems, SharePoint, and other instructional design software

Oklahoma Central Credit Union is an equal opportunity employer and proud to be a drug free workplace!