What are the responsibilities and job description for the Customer Service Representative - Membership Department position at Oklahoma City Metropolitan Association of Realtors?
Job Summary
We are seeking a dedicated Customer Service Representative to join our team! In this essential role, you will provide exceptional customer service to all association members while performing various administrative support functions. The ideal candidate is a dynamic individual with a commitment to member satisfaction, strong administrative skills, and the ability to work independently while maintaining high standards of performance. If you excel in communication, have a keen attention to detail, and are proficient in various software applications, we want to hear from you!
Responsibilities
- Assist new members in joining the association and ensure a smooth onboarding process.
- Coordinate attendance for new member orientations and the REALTOR® Code of Ethics.
- Explain association policies related to website access and lockbox procedures.
- Maintain an accurate member database by promptly recording all additions, changes, and deletions.
- Provide support for general membership functions and inquiries.
Skills
- Prior experience in customer service or administrative roles is preferred.
- Ability to multitask, solve problems, and work proactively in a fast-paced environment
- Excellent written and verbal communication skills.
- Strong customer service orientation and a passion for helping others.
- Proficient in all Microsoft Office applications.
At OKCMAR, we value our team members and foster a collaborative, supportive work environment. This is an exciting opportunity to make a positive impact on our members while growing your career in customer service and administration.
Job Type: Full-time
Pay: $18.00 - $21.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Shift:
- Day shift
People with a criminal record are encouraged to apply
Ability to Commute:
- Oklahoma City, OK 73112 (Preferred)
Ability to Relocate:
- Oklahoma City, OK 73112: Relocate before starting work (Preferred)
Work Location: Hybrid remote in Oklahoma City, OK 73112
Salary : $18 - $21
