What are the responsibilities and job description for the Police Dispatcher Trainee - City position at Oklahoma City?
Job Description
19.67 - $30.42 Hourly
Note : The normal starting pay for this position is the minimum of the pay range listed above. A higher rate of pay may be considered, dependent on the qualifications and experience of the selected applicant and / or the City's step placement policy.
Note : The Oklahoma City Police Department's Body Art / Visible Tattoo Policy is available at the following link : https : / / joinokcpd.com / tattoo-policy. Please ensure you have read the policy, understand the policy, and are willing and able to comply with the policy.
Full-time City employees will receive preference in the following order : major division first, then department, then all other full-time City employees. Part-time / year-round City employees will receive preference next. If there are no qualified full-time City employees or part-time / year-round City employees, external applicants will then be considered.
Important APPLICANT Information :
- When completing the application, applicants will be asked to respond to application questions. These application questions are based on the Job Requirements for the position.
- Completion of the application questions is required.
- Applicant responses to the application questions must specifically answer the questions asked.
- Responses to application questions must be supported by work history / information listed on the application / resume, sufficient to demonstrate qualifications for the position.
- Applications may not be reviewed if specific responses to application questions have not been provided.
- Each application submission is reviewed independently.
This job classification has been designated as a cyber security sensitive job classification effective June 26, 2023 , in order to comply with United States Department of Justice, Federal Bureau of Investigation, Criminal Justice Information Services (CJIS) Division's Criminal Justice Information Services Security Policy (Version 5.9.2, 12 / 07 / 2022), 5.12 Policy Area 12 Personnel Security. The policy requires national fingerprint-based records checks be conducted prior to granting access to criminal justice information for all personnel who have unescorted access to unencrypted Criminal Justice Information (CJI) or unescorted access to physically security locations or controlled areas (during times of CJI processing). Employees in this job classification will be subject to a Criminal Justice Information Services (CJIS) Interstate Identification Index (III) Fingerprint Background check after receiving a conditional offer of employment. Additionally, employees in this job classification must complete the required CJIS Security and Privacy Training and pass the online certification test.
This job classification has been designated as a safety sensitive job classification in accordance with the Oklahoma Medical Marijuana and Patient Protection Act, 63 O.S., § 427.1 et seq., (OSCN 2019), effective August 29, 2019. This means employees in this job classification can be subject to disciplinary action up to and including termination if they test positive for marijuana components or metabolites, even if they possess a medical marijuana license.
DEPARTMENTAL INFORMATION
The incumbent for this position may train on all shifts, however the permanent assignment will be 3rd shift, 8 : 30pm - 6 : 30am.
JOB SUMMARY
This position is located in various divisions of the Oklahoma City Police Department within the City of Oklahoma Cityand is under the direction of a Police Dispatch Coordinator. The Police Dispatcher Trainee serves as the communication link between calling parties and Police Department units in the field. Employees of this classification receive classroom instruction and on-the-job training. During this time, the trainee will receive formal instruction / training on the Oklahoma Law Enforcement Telecommunications System (OLETS) and must attain proficiency in the skills, knowledge and ability required to function at the full performance level of a Police Dispatcher. Essential job functions include : accurately and efficiently receiving and relaying critical information via two-way radio, computer-aided dispatch, multi-line telephone and teletype systems; dispatching emergency response and support units to reported trouble locations; operating computerized data networks to input and / or retrieve data; maintaining written logs and standard departmental reports; and monitoring radio frequencies to respond to field units status reports and request for assistance. Additional duties at the airport include operating and monitoring the closed-circuit camera and security door lock systems. The Police Dispatcher Trainee must adapt to stress involved in responding to numerous and / or simultaneous calls and remain calm in emergency situations. The employee works semi-independently following prescribed procedures with unusual situations referred to a working supervisor. Work is reviewed through continued video / audio observation by the supervisor.
VETERANS PREFERENCE
Honorably discharged veterans of the United States Active Duty Armed Forces, National Guard, and Reserve Forces who are not currently employed full-time by the City of Oklahoma City and who meet the qualifications for the position shall be given preference. To receive preference, veterans must submit verification of honorable discharge from the United States military service (Department of Defense Form DD214 or NGB Form 22) prior to the closing date of the vacancy announcement.
JOB REQUIREMENTS
COMPETENCIES
WORKING CONDITIONS
Note : Typical City employee working hours are 8 : 00 a.m. to 5 : 00 p.m., Monday through Friday. However, working hours vary (may require work to begin before 8 : 00 a.m. and / or end beyond 5 : 00 p.m., and / or may require work on weekends and holidays), and are subject to change, based on the duties and location of the position and the business needs of the assigned work unit / department.
PHYSICAL REQUIREMENTS
OTHER DETAILS
Note : An eligibility list will be established from this posting consisting of applicants who receive a score of 70 percent or better. Multiple selection procedures may be utilized; a minimum of 70 percent or better will be required on each; and the results of multiple selection procedures will be equally weighted. The eligibility list will be in effect for 180 days from the date of the final selection procedure and will be used to fill future vacancies.
Note : Civilian employees of the Oklahoma City Police Department must successfully complete a comprehensive background check and polygraph test prior to employment.
Attachments : Applicants may upload only two attachments. Applicants may choose to combine documents into one file for upload.
Pay Method : City employees are required to receive pay electronically, either via direct deposit or pay card.
Former Employees : If this position is open to external applicants and you are a former employee, you must be eligible for rehire to participate in any selection process. If you are unsure of your rehire status, please contact the Human Resources Department at (405) 297-2530. If your rehire status has been coded "Not Eligible," "Eligible 3," or "Conditional," you will need to request a review of your rehire status through the Human Resources Department's Employee and Labor Relations Division.
Background Investigation, Drug Testing, Physical Examination : Upon a conditional offer of employment / acceptance of position, the City of Oklahoma City will conduct a criminal history background check for external applicants. Applicants will be provided contact information for any third-party reporting agencies used to collect background information in connection with conditional offers of employment.
If the position accepted includes a driver license (commercial or non-commercial) Job Requirement, the City of Oklahoma City will obtain a Motor Vehicle Report for internal and external applicants.
If the position accepted is safety sensitive and / or a driving position, internal and external applicants will be provided a copy of the City of Oklahoma City's Drug and Alcohol Testing Policy prior to being directed for a drug test.
If the position accepted is cyber security sensitive, internal and external applicants will be subject to a Criminal Justice Information Services (CJIS) Interstate Identification Index (III) Fingerprint Background check. Additionally, employees in this job classification must complete Level 4 Security Awareness Training and pass an online certification test.
If the position accepted includes a lift / push / pull / carry Physical Requirement of 25 pounds and greater, internal and external applicants will be directed for a physical examination.
AN EQUAL OPPORTUNITY EMPLOYER
If you require reasonable accommodation at any time during the hiring process, please notify one of the Human Resources Department Representatives by calling 405-297-2530. The City of Oklahoma City is an equal opportunity employer and values diversity and inclusion. The City of Oklahoma City will not discriminate against any applicant or employee because of race, color, creed, national origin, ethnicity, religion, sex (to include sexual orientation and gender identity and / or expression), age, genetic information, disability or political affiliation.
About Us
Oklahoma City is one of the fastest-growing metros in the United States and is the 20th largest city in the nation. For nearly two decades our residents have continually invested in our community to make it a place people can find belonging, visit and call home. Our employees are at the heart of those investments-delivering essential services our residents expect and creating a strong and thriving city for all people.
About the Team
Join our team and build a fulfilling career of public service in a diverse and inclusive workplace, alongside talented, hardworking, and dedicated coworkers who provide essential services to thousands of residents and visitors every day. As a City of Oklahoma City employee, you will earn competitive pay, have job stability, grow personally and professionally, and make a difference in your community. To learn more about our departments and the services they provide, go to okc.gov.
Salary : $20 - $30