What are the responsibilities and job description for the Commercial Insurance Service Advisor position at Oklahoma District Office?
Description
Are you a customer service professional looking for a great opportunity in insurance? You might be a perfect fit for our open insurance customer service representative role. You'll be in charge of giving current policyholders excellent customer service by resolving billing issues, amending policies, and making policy suggestions. Additional tasks include generating policy quotes and providing coverage advice for new and potential customers. Our ideal candidate has previous customer service experience and has excellent rapport with clients. If this sounds like you, please start your application today!
Responsibilities
- Answer incoming call center questions about insurance policies and insurance coverage issues, as well as consumer complaints and general inquiries
- Track current marketing activities, so you can appropriately respond to insurance-related inquiries with all of the resources at your disposal
- Follow-up on client interactions in a thorough manner to ensure customer satisfaction
- Make accurate modifications to consumer policies depending on the information supplied
- Validate client insurance coverage and present policyholders with proof of insurance documents
Qualifications
