What are the responsibilities and job description for the Community Engagement Specialist position at Oklahoma Educators Credit Union?
Job Overview
At OECU, we are intensely passionate, creatively driven financial marketers obsessed with the ‘People Helping People’ philosophy. The Community Engagement Specialist, a vital team member on the Marketing Team, is responsible for raising awareness for the ‘Banking Done Better’ philosophy and cultivating relationships with key strategic partners, community leaders, non-profit entities and individuals to increase brand awareness for Oklahoma Educators Credit Union.
In addition, the Community Engagement Specialist will bring energy and passion for financial education, community events, volunteering, relationship building and cooperative banking.
Essential Functions:
- Research and discover new opportunities to enhance and cultivate meaningful relationships within the communities OECU serves to increase brand awareness.
- Assure that OECU's mission, values and presence are communicated effectively to current members and prospective members through community outreach initiatives with Marketing Manager.
- Coordinate community events, on-site community visits and seminars including registration, staffing, booth display, ordering premium items, event follow up, presentations & curriculum development.
- Research and establish networks in new markets including assessing ongoing sponsorship requests to ensure ROI and brand consistency.
- Organize community involvement initiatives and volunteer opportunities for branch locations in partnership with branch managers and leaders that align with organization goals.
- Collaborate with our communities and strategic partners to determine financial education needs and opportunities to deliver on those needs.
- Update Community Involvement, Financial Education and Community Calendar regularly including creating & publishing social media events.
- Act as a point of contact with various vendors and partner companies.
- Maintain complete database of relationships and viable prospects with aligned goals.
- Make regular visits to vendors and partnerships to build and maintain relationships, solve problems and prospect for future business.
- Follow Bank Secrecy Act (BSA) policies and procedures as they relate to this position.
- Other responsibilities as assigned.
Competencies & Skills:
- High level of member service orientation.
- Ability to communicate complex information in a clear, concise and professional manner to a wide variety of audiences. Create professional correspondence using the appropriate communication medium, including editing ability.
- Must be able to lead small teams as well as participate and contribute in a team, committee and task force environment.
- Ability to handle multiple projects simultaneously and work with regular and changing deadlines.
- Strong attention to detail and ability to work under tight deadlines.
- Display professional image and show respect for and patience with those different from themselves.
- High attention to detail, accuracy and thoroughness.
- Demonstrate abilities to influence, lead/motivate, and build networks.
- Demonstrate strong interpersonal skills, written and verbal communication skills as demonstrated by the ability to write clear, concise memos, emails and give presentations.
- Strong presentation skills with the ability to deliver effective and engaging presentations to a variety of audiences, comfort with public speaking.
- Willing and able to be flexible and adaptable to changing job requirements.
Qualifications:
- Bachelor's Degree in Marketing, Communications or related field.
- 4 years professional experience in business development, sales management and/or marketing experience.
- Must be a licensed driver with a working automobile available to you at all times.
- Excellent PC skills with a proficiency in many programs (Word, PowerPoint, Excel)
- Experience in using graphic design software such as Photoshop and Illustrator and working knowledge of social media management platforms and email marketing software is beneficial.
- General understanding of the financial/credit union industry including compliance-related issues.
Supervisory Responsibility: This job has no supervisory responsibilities.
Work Environment: This job operates in a professional office environment. This role routinely uses standard office equipment such as computers and phones.
Physical Demands: Occasional walking, sitting and standing. Occasional lifting up to 25 pounds. Occasional bending and/or reaching for supplies on ground level. Occasional reaching above shoulder level for supplies overhead. Frequent repetitive use of hands such as simple grasping, twisting/turning of wrists, and finger dexterity to perform various accounting duties such as using a 10 key calculator, keyboarding and entering data into the computer system. Frequent speaking, listen and hearing for interaction with members, staff, and the general public. Occasional clarity of vision at 20 inches or less. Frequent clarity of vision at 20 feet or more.
Expected Hours of Work: Longer hours, evenings and weekend work may be necessary.
Travel: This position requires up to 40% travel.
Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Job Type: Full-time
Pay: $17.00 - $19.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Evenings as needed
- Monday to Friday
- Weekends as needed
Work Location: In person
Salary : $17 - $19