What are the responsibilities and job description for the Title/Registration Specialist position at Olathe Ford Lincoln?
Job Title: Title/Registration Specialist
Hours: M-F. 8-5
Location: Olathe Ford Commercial, Olathe, KS
If you’re passionate about the automotive world, we want you to join the team at Olathe Ford Commercial! We’re looking for individuals who are eager to contribute to our mission of providing an extraordinary experience for every client. This is your opportunity to be part of a top-tier team that is dedicated to excellence. Apply today and start making an impact with us!
Position Overview:
The Title/Registration Specialist is responsible for preparing, processing, and submitting documents related to vehicle titles and registrations. This role ensures all paperwork is accurate, meets state and legal requirements, and provides support to customers and internal teams throughout the process.
Responsibilities:
-
Print, review, and analyze inbound vehicle purchase title and registration documents for accuracy
-
Upload/ submit required paperwork to appropriate government agencies
-
Research and resolve vehicles without titles that have aged beyond 15 days, primarily for administrative issues and occasionally more complex problems
-
Print, review and analyze outbound vehicle sale contract paperwork for accuracy
-
Upload and submit required paperwork to appropriate government agencies
-
Work directly with customers to resolve issues promptly, and communicate effectively with customers via chat, phone, and CRM/email
-
Work directly with government personnel to resolve registration/title issues as needed
-
Follow up with personnel on any issues needing correction during purchase or sale
-
Meet performance standards for accuracy, timeliness, curates, and efficiency as established by the company
-
Preform additional tasks as needed
Requirements:
-
Strong attention to detail
-
Excellent communication skills
-
Great time management
-
Proactive and self-motivated
-
Continuus learner and team player
-
Active listening skills for effective customer and team interaction
-
Outstanding critical thinking skills
-
Ability to adapt
-
High School diploma preferred
-
2 years of experience in a dealership
-
Experience in processing vehicle registration paperwork preferred
Benefits:
-
Health, Dental, and Vision
-
$20,000 in Company Paid Life Insurance
-
401k with company match
-
Paid Personal Days
-
Paid Vacation Days
-
Paid Holidays
-
Paid Volunteer Day
-
New Car Discounts
-
RV Discounts for renting and buying
-
Discounts on Products and Services
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Salary : $20,000
