What are the responsibilities and job description for the Intake Specialist position at Old Colony Hospice and Palliative Care?
Old Colony Hospice is seeking a Full-Time Intake Specialist. The Intake Specialist is responsible for the efficient coordination of the patients’ admission process from the time of referral and conducting appropriate and accurate communication with other healthcare providers, equipment vendors, and insurance payers assuring quality and continuity of service. This key position works directly with the Director of Admissions and clinical staff to meet and exceed expectations of internal and external customers, including referral sources, patients and families. This position works collaboratively with all members of the Interdisciplinary Team to ensure a seamless transition to hospice care. The ideal candidate has knowledge of medical terminology, the post-acute healthcare environment, insurance verification knowledge, and Medicare regulation knowledge. This candidate must have exceptional communication skills.
Essential Duties & Responsibilities:
· Responsible for coordinating new intake referrals, gathering medical history/clinical, hospice order, and patient insurance information.
· Accurately enter data into the EMR for all referrals received.
· Collect data from referral sources, family and facilities as needed to complete admission information.
· Follow up on information required for referral and admission
· Schedule hospice evaluation/informational and admissions visits efficiently.
· Communicate with DME and pharmacy vendors for new admissions.
· Demonstrate an understanding of all Old Colony Hospice services, informed consent, payer sources, and admission criteria.
Job Type: Full-time
Pay: From $26.00 per hour
Schedule:
- Monday to Friday
Work Location: In person
Salary : $26
