What are the responsibilities and job description for the Assistant Manager of Customer Operations position at Old Navy?
Company Description
Old Navy is a global fashion brand that aims to democratize fashion and make shopping fun again. With over 1,000 stores worldwide, Old Navy offers high-quality and affordable fashion essentials for the whole family. The brand celebrates diversity and values fun, fashion, family, and authenticity in a fast-paced environment.
Role Description
This is a full-time on-site role in the New York City Metropolitan Area for an Assistant Manager of Customer Operations. The Assistant Manager will be responsible for overseeing day-to-day customer operations, managing customer service teams, and ensuring smooth operations in the store.
Qualifications
- Customer service skills and experience
- Team management and leadership skills
- Strong communication and interpersonal skills
- Ability to handle customer inquiries and complaints effectively
- Experience in retail operations is a plus
- Bachelor's degree in Business Administration or related field
