What are the responsibilities and job description for the Customer Service Associate position at Old Town School of Folk Music?
Schedule: Monday (daytime), Wednesday, and Thursday evenings.
Required Qualifications:
3 years of customer service experience
Proficient computer skills
Strong problem-solving and judgment skills
Ability to work independently and accurately handle transactions (cash handling, registrations, etc.)
Excellent communication skills with diplomacy and tact
Preferred Qualifications:
Bilingual Spanish skills (highly desired)
Ability to play at least one instrument at an intermediate level
Interest in art, dance, theatre, and education is a plus
Hourly pay: $16.50
Discounts at the school and some voluntary benefits are available for part-time employees.
If interested and qualified, please apply through our Career Center
About Old Town School of Folk Music
Chicago's Old Town School of Folk Music (“OTSFM”) is the largest community school of the arts in the U.S. and a non-profit organization committed to celebrating American music and global cultures. Founded in 1957, Old Town School provides a wide range of music, dance, and arts courses to people of all ages, abilities, and backgrounds. Whatever one's interest, Old Town School provides broad access to more than 700 weekly class offerings, a broad array of private lessons, and over 400 concerts and community events per year.
Old Town School of Folk Music opened its Lincoln Square facility in 1998 and expanded in 2012. The Old Town School operates two campuses located in Chicago's Lincoln Square and Lincoln Park neighborhoods that include world-class concert halls, classrooms, an award-winning music store, and a music resource center. Online classes were introduced in 2020 and students from nearly every state and a dozen countries participated over the course of the pandemic. Children's classes are also held at several suburban satellite locations. More information is available at oldtownschool.org
Equal Employment Opportunity
OTSFM is committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and employees. OTS strives to be an inclusive and equitable organization that is reflective of the diversity of the city of Chicago. We seek to recruit, develop, and retain the most talented people from a diverse candidate pool. This is critical to our success as a community focused organization.
Salary : $17
