Center Manager Plasma Donation Center

Olgam Life is a plasma donation service offering state-of-the-art treatment of donors while providing life-saving resources for the medical industry. Our commitment to the highest standards is absolute, from the time the client walks in the door to the moment the plasma leaves our facility. Olgam Life focuses solely on the aggregation aspect of the donation process, enabling us to focus more closely on the care our donors receive.

Job description

This position is responsible for direct oversight and day-to-day operations of an Olgam Plasma Center location. The Center Manager will ensure the center is functioning in a manner to achieve operational, compliance, and regulatory objectives as determined by Olgam Life.

Job Duties and Responsibilities

· In alliance with Center Quality, maintains a state of compliance ensuring the center remains audit ready.

· Manages the center budget to align with forecasted targets.

· Drives Key Performance Indicator (KPI) goals to meet production and quality performance measures.

· Manages the development and growth of approximately 45 center personnel to ensure expansion of knowledge and competencies related to the operational activities of the business; fast paced environment.

· Has ultimate oversight to all center processes including but not limited to, production flow, facility maintenance, equipment maintenance, supply and inventory management, employee relations, customer complaints, compliance and regulatory programs, training programs, product management, and medical management.

· Leads center specific projects to ensure all requirements are met.

· Maintains skills in all technical/production areas of the center.

· Other duties as assigned by operational Leadership

Requirements

· B.S./B.A degree required. Also, acceptable educational requirements include Degree or Certificate in Business Management or Organizational development. Education may be substituted for experience as described below.

· A minimum of 7 years’ experience as a people manager is required; or 5 years’ experience working in a regulated environment is preferred.

· Must be able to work independently with minimal direct oversight.

· Able to evaluate and interpret regulations and recognize the need for appropriate changes relative to business operations.

· Organizational skills and attention to detail

· Good verbal and written communication skills

· Professional communication and the ability to inform and report appropriately to

· executive leadership

· Scheduling flexibility to ensure appropriate center support and coverage

· Ability to execute multi-step technical driven tasks

· Familiarization with electronic systems/platforms used to organize, track, and execute tasks

· Ability to travel up 25% as needed

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance
• Bonus Opportunities

Job Type: Full-time

Pay: $125,000.00 - $140,000.00 per year

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Shift:

• 8 hour shift
• Day shift
• Evening shift
• Morning shift

Experience:

• Customer service: 5 years (Required)

Ability to Commute:

• Brooklyn, NY 11221 (Required)