What are the responsibilities and job description for the Quality & After Sales Lead / ISO Manager position at Oliva Torras USA?
Summary
Oliva Torras USA, Inc. is an industry leader for the aftermarket mount and drive kits for Refrigeration, Bus and Emergency Vehicle Industry. We pride ourselves in manufacturing exceptional products for our customers.
Oliva Torras USA, Inc. is recruiting for a Quality & After Sales Lead / ISO Manager. A successful candidate will have the ability to monitor and train the quality assurance team, develop, implement and manage the quality, safety and environmental management systems and focus on After Sales support.
Duties & Responsibilities
- Monitor inspection and final assembly process:
‒ CNC machined parts.
‒ Welded parts.
‒ Visual and dimensional inspections on vendor supplied parts.
‒ Final kit assembly and components before shipping.
‒ First article and in-process inspections.
- Monitor production operations to ensure conformance to company specifications.
- Communicate written and verbal results of inspection and extend corrective suggestions.
- Monitor and train Quality Assurance inspectors and operators.
- Develop and manage the Quality, Safety and Environmental Management Systems.
- Provide tech support to aid customers to solve technical issues during the installation or operation of the company products.
- Consult with customer regarding pre-installation and post-installation issues.
- Work closely with the Engineering Department evaluating products, developing solutions to field incidents, and conducting product trials in the shop and, when needed, in customer field locations
- Candidate, when needed, will also perform on-site inspection and diagnosis
- Candidate will also assist, when needed, with installation training.
- Other duties as assigned.
Qualifications & Requirements
- BS/MS in Mechanical Engineering.
- 5 yrs. of automotive experience.
- ASQ Certified CQM/OE (Preferred).
- ASQ Certified CQA or equivalent auditing experience and certification.
- Experience managing a Certified Quality System i.e. ISO9001:2015.
- Working experience with Solid Works.
- Strong attention to detail.
- Excellent interpersonal skills.
- Excellent written and communication skills.
- Ability to work in a team environment and independently.
- Availability for travel to customer site when needed, via car/plane.
- Ability to pass drug screening and background check.
Benefits
- Full-time position.
- Paid holidays.
- Paid time off.
- Medical, Dental, Vision Insurance.
- Life Insurance.
