What are the responsibilities and job description for the Treatment Coordinator position at Oliver Family Orthodontics?
Overview
Oliver Family Orthodontics is looking to add a Treatment Coordinator to our San Antonio, TX team! Our practice is known for providing the community with a wide range of services using state-of-the-art technology and modern techniques. We emphasize teamwork and strive to provide our staff with a collaborative and supportive environment. If you have a high level of multitasking skills and a keen eye for detail, we want to hear from you!
Schedule
- Full-time
- Monday - Friday
Responsibilities
- Ortho insurance verifications
- Treatment plan presentations
- Communicate orthodontic treatment options in detail to patient and/or responsible party
- Confidently present financing options that meet the patients’ needs
- Contact new patient inquires and referrals
- Coordinate treatment plans, record doctor new patient and recall exam notes and explain financial options to responsible party
- Provide outstanding customer service to patients and referring facilities
- Ortho schedule optimization
- Consultation follow up
- Assists with billing and collections, past due AR
- Supply ordering and organization
- Case tracking and management
Benefits and Perks
- Monthly bonus opportunities
- Medical, dental, vision, and life insurance
- PTO and paid holidays
- 401(k) options
Qualifications
- Go-getter with a knack for sales, who derive joy from transforming smiles and lives with a positive energetic personality
- Strong communication and customer service skills
- Ortho Trac knowledge is a plus
- Strong understanding of dental insurance plans and documentation
- Prior dental assisting background preferred but not required
- Organizational skills- must be able to manage time properly and keep workspace orderly
- Must be a team player, flexible and adapt to changes in the schedule, handling cancellations and rescheduling adeptly
- Must be able to multi-task – maintain a positive demeanor, staying calm under pressure and contributing positively
- Computer proficiency includes computer, internet, scheduling software
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