What are the responsibilities and job description for the Oliver Wyman - Learning Technology & Operations Manager position at Oliver Wyman?
About Oliver Wyman
Oliver Wyman is a global leader in management consulting. With offices in 70 cities across 30 countries, Oliver Wyman combines deep industry knowledge with specialized expertise in strategy, operations, risk management, and organization transformation. Over 7,000 professionals help clients optimize their business, improve their operations and risk profile, and accelerate their organizational performance to seize the most attractive opportunities. Oliver Wyman’s thought leadership is evident in our agenda-setting books, white papers, research reports, and articles in the business press. Our clients are the CEOs and executive teams of the top Global 1,000 companies.
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Job Overview :
The Learning Technology and Operations Manager will be responsible for overseeing and enhancing technology solutions that enrich the learning experience throughout the organization. This role will implement the strategic vision established by the Global Head of Learning Delivery, Technology & Operations, with a particular emphasis on personalized upskilling initiatives and ensuring the effective adoption of all learning technology products. The manager will lead a team dedicated to optimizing the Degreed Learning Experience Platform (LXP) to meet the needs of learners and the Learning & Development (L&D) team while promoting operational efficiency within the L&D department through process automation and AI integration. The ideal candidate will possess strong strategic thinking and problem-solving skills, with a commitment to fostering a culture of continuous improvement and operational excellence.
This is a hybrid role that requires 3 days per week in the office. There is no option to be fully remote.
Responsibilities :
Learning Technology Portfolio Management :
- Manage and optimize the learning and development (L&D) technology portfolio to align with organizational goals and learner needs.
- Drive user engagement and satisfaction with the Degreed LXP and evaluate additional technologies to enhance personalized upskilling.
- Research and recommend new technologies and methodologies to keep pace with industry trends.
Operational Excellence :
Team Leadership and Development :
Data Analysis and Stakeholder Engagement :
Qualifications :
Skills and Attributes :
Marsh & McLennan Companies is a global professional services firm providing advice and solutions in the areas of risk, strategy and human capital. It is the parent company of a number of the world's leading risk experts and specialty consultants, including Marsh, the insurance broker and risk advisor; Guy Carpenter, the risk and reinsurance specialist; Mercer, the provider of HR and related financial advice and services; and Oliver Wyman, the management consultancy. With over 81,000 colleagues advise clients in 130 countries and annual revenue of nearly $19 billion, Marsh & McLennan Companies provides analysis, advice and transactional capabilities to clients in more than 130 countries. Its stock (ticker symbol : MMC) is listed on the New York, Chicago and London stock exchanges.
Marsh & McLennan Companies offers competitive salaries and comprehensive benefits and programs including health and welfare, tuition assistance, 401K, employee assistance program, domestic partnership benefits, career mobility, employee network groups, volunteer opportunities, and other programs. For more information about our company, please visit us at : . We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. For more information, please visit us at : . Marsh McLennan and its Affiliates are EOE Minority / Female / Disability / Vet / Sexual Orientation / Gender Identity employers.
The applicable base salary range for this role is $90,000 to $140,000.
The base pay offered will be determined on factors such as experience, skills, training, location, certifications, education, and any applicable minimum wage requirements. Decisions will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives.
We are excited to offer a competitive total rewards package which includes health and welfare benefits, tuition assistance, 401K savings and other retirement programs as well as employee assistance programs.
Salary : $90,000 - $140,000
