Job Description
Job Description
Maintenance Engineer
ABOUT US
People are the cornerstone of the Hampton Inn & Suites Maui North Shore. We believe in nourishing talent, motivating creativity, and advocating for inclusion, compassion and respect. Our team members grow and thrive at every level. As a result, our team members are at the top of their game. Known for getting it right the first time - they're empowered, original and intuitively adaptive.
Want to work for a team that believes in you and what you can do? Take the first step towards a new career in hospitality & apply today!
ABOUT THE ROLE
As a Maintenance Engineer, you will maintain the hotel's assets through ongoing preventative maintenance programs and ensure that all mechanical systems are operating in accordance with the Hilton standards. You will also promote quality service to achieve maximum guest satisfaction.
SCOPE OF WORK TEAM
- Reports to Area Chief Engineer
- Supports Engineering team
RESPONSIBILITIES
Respond to and handle guest requests in a courteous, efficient, safe manner.Perform preventive maintenance and necessary repairs all hotel equipment, including kitchen, laundry, boiler, plumbing, pool, HVAC, electrical and guest rooms.Maintains rooms in optimal operating condition by performing repairs as needed. Repairs televisions, phones, clock radios, etc. Replaces or repairs damaged bathroom / kitchen fixtures and executes general plumbing as needed. Maintains the overall appearance of the room; replaces broken mirrors, hangs fixtures, does touch-up painting, etc. Repairs and maintains rooms heating / ventilating / air condition systems. Uses both power and hand tools regularly in a safe, efficient manner.Understands the Room Preventative Maintenance Program. Prepares preventative maintenance cart for use each day. Performs preventative maintenance throughout the hotel; including both the front and heart of house, interior and exterior. Maintains the condition of hotel lobbies and public areas. Repairs furniture and decorations as necessary. Repairs carpet, tile and laminates as necessary. Repairs and maintains laundry / housekeeping equipment. Repairs / replaces windows and mirrors. Maintains exterior of buildings and grounds as necessary.Maintains operating equipment in working condition by performing routine equipment checks and repairs.Maintains inventory and orders supplies as needed.Maintains and assists in the cleanliness of maintenance work areas.Assists in the maintenance and cleaning of pool and spas; handling all pool chemicals in a safe manner.Handles master set of keys in accordance to Springboard Hospitality standards for overall security of hotel.Respond to all emergency situations including fire alarms, bomb threats, disasters and power failures; notify the appropriate authoritiesMake rounds of the hotel property to ensure everything is in working order.Complete maintenance requests, take equipment and meter readings and maintain log to notify the next shift.Document all parts used and parts needed to be purchased.Handle elevator breakdowns.Report any unsafe conditions to the Area Chief Engineer.Perform special projects and other responsibilities as assigned.EXPERIENCE :
Prior Experience :2 minimum experience in building maintenance
Must have special skills and experience in a construction trade such as plumbing, electrical, carpentry, HVAC.Must have skills and ability to handle building mechanical systems and controls, electrical systems, energy management, interior finishes and products.IT Expertise :Advanced knowledge of computer software (including Microsoft Office, outlook) and web analytics tools is preferred.
Education :High School diploma or GED required; college degree preferred.
Subject Expertise :Demonstrate a working knowledge of all property safety and security procedures as required maintaining a secure and safe environment for employees as well as guests.
Report any unusual occurrences and / or request to Supervisor.Read and abide by all the regulations and rules of conduct stated in the Associate Handbook.Must be service oriented with excellent customer service and sales skillsMust be able to effectively communicate to guests, management, and coworkers and read, write and understand the English languageMust be energetic and outgoingMust possess excellent interpersonal and organizational skillsMust be able to follow directions with attention to detail, speed and accuracyMust be a team player with the ability to work under minimal supervisionMust be able to multi-task in a fast-paced work environmentMust be able to understand and work with basic financial information and solve basic arithmetic problemsFlexible and long hours sometimes required.Medium work - Exerting up to 50 pounds of force occasionally, and or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.Ability to stand for the entire shift.Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.Must be able to multitask and prioritize departmental functions to meet deadlines.Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.Must be able to exercise confidentiality and discretion.OTHER EXPECTATIONS :
Abide by payroll policies, procedures and rules of conduct as stated in the Hampton Inn & Suites Maui North Shore's Associate Handbook.Demonstrate a working knowledge of all company safety and security procedures.Travel required : May be needed for hotel operational needs.Hours Required : Based on business operational needs.Benefits :
The Hampton Inn & Suites Maui North Shore offers an empowered working environment that encourages collaboration and flexibility. We offer a superior benefits package to part-time and full-time team members which includes :
Medical, Dental, Vision, & Life InsuranceCostco Membership ReimbursementManagement Contract Referral ProgramEducation AssistanceEmployee Rates at all 35 Hotels affiliated with the Hampton Inn & Suites Maui North ShoreLead Share ProgramAssociate Referral Bonus ProgramThe Hampton Inn & Suites Maui North Shore is an equal opportunity employer. The Hampton Inn & Suites Maui North Shore provides equal employment opportunity for all associates and prohibits discrimination based on race, color, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth, or breastfeeding), gender, religious creed (including religious dress and grooming practices), marital status, domestic partner status, age, national origin or ancestry, physical or mental disability, medical condition, genetic information and characteristics, sexual orientation, gender identity or expression, military or veteran status, or any other basis protected under federal, state, or local laws. The Hampton Inn & Suites Maui North Shore also provides reasonable accommodations for qualified applicants and employees with disabilities or medical conditions in accordance with applicable laws.
Disclaimer : By submitting your application for this position, you acknowledge and consent to undergo a comprehensive background screening and drug testing process as a condition of employment. This screening may include, but is not limited to, verification of identity, criminal history, credit history, education, employment history, and professional references. Furthermore, you agree to participate in any required drug testing, which may involve the collection and analysis of urine, blood, saliva, or hair samples. The results of these screenings will be used in accordance with applicable federal, state, and local laws, and may impact the final hiring decision. Please note that any false statements or omissions on your application may result in disqualification from the hiring process or termination of employment. By proceeding with your application, you confirm your understanding and acceptance of these terms.
