Demo

Room Attendant (Full-Time) - Hampton Inn & Suites Maui North Shore

OLS Hotels & Resorts
Kahului, HI Full Time
POSTED ON 4/9/2025
AVAILABLE BEFORE 5/8/2025

Job Description

Job Description

ABOUT US

People are the cornerstone of the Maui Seaside Hotel Hampton Inn & Suites Maui North Shore. We believe in nourishing talent, motivating creativity, and advocating for inclusion, compassion and respect. Our team members grow and thrive at every level. As a result, our team members are at the top of their game. Known for getting it right the first time - they're empowered, original and intuitively adaptive.

Want to work for a team that believes in you and what you can do? Take the first step towards a new career in hospitality & apply today!

ABOUT THE ROLE

This position will be responsible for maintaining the cleanliness / sanitation of guest rooms, guest corridors, elevators, and all assigned areas. He / she is also responsible for delivering items to guest rooms (irons, towels, extra pillows, etc.). This associate will handle daily cleaning and maintenance / sanitation of the guest rooms, public areas and pool / health club. The qualified candidate will have open availability and / or can work the evening shift.

SCOPE OF WORK TEAM

  • Reports to Area Executive Housekeeper / Housekeeping Manager / Housekeeping Supervisor
  • Supports Housekeeping team

RESPONSIBILITIES

  • Ability to walk, kneel, stoop, and stand for entire shift while cleaning and servicing guest rooms and perform medium work exerting up to 50 pounds of force occasionally, and / or 20 pounds of force frequently or constantly lift, carry, push, or otherwise move objects.
  • Strip beds, remove soiled linen, terry and trash from guestrooms and take to the appropriate locations in the prescribed manner.
  • Check under beds and sofas for debris, clean bedroom / closet area, and make beds in the prescribed manner.
  • Vacuum, sweep and mop floors to ensure guest room areas, balconies and hallways are free from debris
  • Dust furniture / lamps / headboards / pictures / planters / chimney / chimney floor, clean kitchen counters / cabinets / drawers / refrigerators in the prescribed manner.
  • Clean bathroom counters, floors, showers / tub in the prescribed manner.
  • Report any missing / found articles, damage or maintenance problems to the Housekeeping Supervisor.
  • Receive assigned section, keys, supplies and any priority requests from the Housekeeping Supervisor.
  • Respond at all times, in a friendly, helpful and courteous manner to guests, managers and fellow associates. Report all guest issues and complaints to management.
  • EXPERIENCE :

  • Prior Experience :
  • 1 year of experience in hospitality preferred or equivalent establishment required.

  • IT Expertise :
  • Advanced knowledge of computer software (including Microsoft Office, outlook) and web analytics tools is preferred.

  • Education :
  • High School diploma or GED required; Associate's Degree in a related field.

  • Subject Expertise :
  • Demonstrate a working knowledge of all property safety and security procedures as required maintaining a secure and safe environment for employees as well as guests.

  • Report any unusual occurrences and / or request to Supervisor.
  • Read and abide by all the regulations and rules of conduct stated in the Associate Handbook.
  • Must be service oriented with excellent customer service and sales skills
  • Must be able to effectively communicate to guests, management, and coworkers and read, write and understand the English language
  • Must be energetic and outgoing
  • Must possess excellent interpersonal and organizational skills
  • Must be able to follow directions with attention to detail, speed, accuracy and efficiency
  • Must be a team player with the ability to work under minimal supervision
  • Must be able to multi-task in a fast-paced work environment, organize, prioritize tasks on an hourly and daily basis, while working well under time constraints and thinking clearly and remain calm.
  • Must be able to understand and work with basic financial information and solve basic arithmetic problems.
  • Must be able to work with minimal supervision.
  • Must be able to adapt to workload based on hotel occupancy.
  • Must have proficient working knowledge of Microsoft Office, Opera; preferred.
  • Must be able to exercise confidentiality and discretion.
  • OTHER EXPECTATIONS :

  • Abide by payroll policies, procedures and rules of conduct as stated in the Hampton Inn & Suites Maui North Shore's Associate Handbook.
  • Demonstrate a working knowledge of all company safety and security procedures.
  • Travel required : None.
  • Hours Required : Based on business operational needs.
  • Benefits :

    The Hampton Inn & Suites Maui North Shore offers an empowered working environment that encourages collaboration and flexibility. We offer a superior benefits package to part-time and full-time team members which includes :

  • Medical, Dental, Vision, & Life Insurance
  • Costco Membership Reimbursement
  • Management Contract Referral Program
  • Education Assistance
  • Employee Rates at all 35 Hotels affiliated with the Hampton Inn & Suites Maui North Shore
  • Lead Share Program
  • Associate Referral Bonus Program
  • The Hampton Inn & Suites Maui North Shore is an equal opportunity employer. The Hampton Inn & Suites Maui North Shore provides equal employment opportunity for all associates and prohibits discrimination based on race, color, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth, or breastfeeding), gender, religious creed (including religious dress and grooming practices), marital status, domestic partner status, age, national origin or ancestry, physical or mental disability, medical condition, genetic information and characteristics, sexual orientation, gender identity or expression, military or veteran status, or any other basis protected under federal, state, or local laws. The Hampton Inn & Suites Maui North Shore also provides reasonable accommodations for qualified applicants and employees with disabilities or medical conditions in accordance with applicable laws.

    Disclaimer : By submitting your application for this position, you acknowledge and consent to undergo a comprehensive background screening and drug testing process as a condition of employment. This screening may include, but is not limited to, verification of identity, criminal history, credit history, education, employment history, and professional references. Furthermore, you agree to participate in any required drug testing, which may involve the collection and analysis of urine, blood, saliva, or hair samples. The results of these screenings will be used in accordance with applicable federal, state, and local laws, and may impact the final hiring decision. Please note that any false statements or omissions on your application may result in disqualification from the hiring process or termination of employment. By proceeding with your application, you confirm your understanding and acceptance of these terms.

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    Job openings at OLS Hotels & Resorts

    OLS Hotels & Resorts
    Hired Organization Address Kahului, HI Full Time
    ABOUT US People are the cornerstone of the Maui Seaside Hotel. We believe in nourishing talent, motivating creativity, a...
    OLS Hotels & Resorts
    Hired Organization Address Kahului, HI Full Time
    ABOUT US People are the cornerstone of the Maui Seaside Hotel. We believe in nourishing talent, motivating creativity, a...

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